How to Withdraw Money from PayPal to M-PESA

Withdrawing money from PayPal to M-PESA in Kenya is a straightforward process facilitated by a partnership between PayPal, Thunes, and Safaricom. Follow these steps to successfully transfer funds from your PayPal account to your M-PESA account.

Requirements

• Active PayPal Account: Ensure it is registered with the same names as your M-PESA account.
• Safaricom Registered Number: The number should match the name on your PayPal account.
• PayPal Mobile Money Transfer Service: Activate this service to link your PayPal to M-PESA.
• Internet Connection: A stable connection is necessary to perform the transaction.
• No Account Limitations: Ensure your PayPal account is in good standing with no disputes or limitations.

Step-by-Step Procedure to Withdraw Money from PayPal to M-PESA

1. Open Your Browser
   • Use a PC or phone browser (preferably Chrome) and ensure you have a stable internet connection.
2. Access PayPal Mobile Money Service
   • Type in the URL https://paypal-mobilemoney.com/m-pesa or search for “PayPal Mobile Money Transfer Service” and click on the relevant link.
   • Wait for the website to fully load.
3. Log In to Your PayPal Account
   • Click on “Get Started” or “Log In” on the PayPal Mobile Money Transfer Service page.
   • Enter your PayPal email or phone number and password, then click on “Login”.
   • Validate your login details as prompted.
4. Withdraw Money from PayPal
   • Once logged in, click on “Withdraw from PayPal”.
   • The page will display your PayPal balance and provide a field to enter the amount you wish to withdraw.
5. Enter Withdrawal Amount
   • Key in the amount you wish to transfer to your M-PESA account. You can include decimal points for precision.
   • Click on “Continue”.
6. Confirm Exchange Rate and Details
   • The service will display the exchange rate and the amount you will receive in your M-PESA account.
   • It will also provide an estimated time for the transaction to complete (typically within a few minutes for amounts below $700, and up to 3 days for larger amounts).
7. Confirm the Withdrawal
   • Review the details and click on “Confirm” to finalize the withdrawal.
   • Wait for a confirmation message from Safaricom regarding the transaction status.
8. Receive Confirmation and Funds
   • You will receive a confirmation message from M-PESA once the funds are transferred.
   • Check your M-PESA balance to ensure the funds have been credited.

Troubleshooting and Support

• Account Issues: If you encounter issues with your PayPal account or the transfer process, visit the PayPal help center or contact their support.
• Disabled Accounts: For permanently disabled PayPal accounts with funds, seek professional help through appropriate support channels.

By following these steps, you can efficiently withdraw money from your PayPal account to your M-PESA, making it convenient to access your funds in Kenya.