How to Apply for the NTSA Smart Driving License on eCitizen. The National Transport and Safety Authority (NTSA) introduced Smart Driving Licenses in 2018. These licenses offer enhanced features and are a requirement for professional drivers who wish to renew their licenses annually or for three years. All applications for the Smart Driving License, also known as Smart DL, are now conducted through the eCitizen portal. This guide outlines the steps and requirements for applying for a Smart Driving License.
Requirements to Apply for the NTSA Smart Driving License
Before you begin the application process, ensure you have the following:
- A valid driving license or Interim Driving License
- Your blood group information
- Place of Birth and Area of Residence
- Application fee of Kshs. 3,050
Step-by-Step Procedure to Apply for the Smart Driving License
- Open Your Browser
- Use your phone or PC to open your preferred browser.
- Visit the eCitizen Website
- Type the eCitizen URL: https://accounts.ecitizen.go.ke and press Enter.
- Log In or Sign Up
- If you already have an eCitizen account, click on “Login”.
- If you do not have an account, click on “Sign Up” to create one.
- Enter Your Login Details
- Provide your ID number or email and eCitizen password to log in.
- Access NTSA Services
- Once logged in, click on “National Transport and Safety Authority (NTSA) (New)”.
- Alternatively, you can directly visit https://serviceportal.ntsa.go.ke/dashboard.
- Apply for Smart Driving License
- Click on “Services” in the top menu.
- Select “Apply for Smart Driving License”.
- Fill in the Required Details
- Complete the application form by entering the necessary details such as your blood group, place of birth, and area of residence.
- Select Biometrics Capture Centre
- Choose a convenient center for your biometrics capture.
- Click on “Submit” to proceed.
- Pay the Required Fees
- The application fee for the Smart Driving License is Kshs. 3,050.
- Follow the prompts to complete the payment process.
- Book a Date for Biometrics
- After payment, click on “Book Now” to select a date for your biometrics capture.
- Choose an available date and confirm your appointment.
Additional Tips
- Ensure Your Details Are Correct: Double-check all the information you provide during the application process to avoid any delays.
- Keep Track of Your Appointment: Make a note of your biometrics appointment date and ensure you attend the session on time.
- Contact Support if Needed: If you encounter any issues during the application process, contact eCitizen or NTSA support for assistance.
By following these steps, you can successfully apply for your NTSA Smart Driving License through the eCitizen portal, ensuring you comply with the latest requirements and enjoy the benefits of the enhanced features of the Smart DL.
