How to Check Kenya Power Bill Online through Self Service Portal

How to Check Kenya Power Bill Online through Self Service Portal. The Kenya Power Self Service Portal allows customers to easily check their electricity bills online. This process is convenient and helps you plan your payments to avoid disconnections. Here’s a step-by-step guide on how to check your Kenya Power bill online.

Requirements

• Account Number or Meter Number
• Stable Internet Connection
• Device: Smartphone or PC
• Kenya Power Self Service Portal URL: https://selfservice.kplc.co.ke/

Step-by-Step Procedure to Check Kenya Power Bill Online

1. Open Your Browser
   • Use your smartphone or PC to open your preferred web browser.
2. Access the Kenya Power Self Service Portal
   • In the URL bar, type https://selfservice.kplc.co.ke/ and press Enter.
   • Wait for the portal to fully load.
3. Navigate to Bill/Token Query
   • Once the portal is loaded, look for the option labeled “Bill/Token Query” and click on it.
4. Enter Account or Meter Number
   • Enter your Kenya Power account number or meter number in the provided field.
   • Click on the “Search” button.
5. View Bill Information
   • The portal will display your current bill balance, consumption details, and the due date.
   • Note down the displayed information for your records and payment planning.

Tips for Using the Portal

• Accuracy: Ensure you enter the correct account or meter number to retrieve accurate information.
• Regular Checks: Regularly check your bill to stay updated on your consumption and avoid last-minute rushes to pay bills.
• Payment: Use the information to pay your bill on time via M-PESA or other available payment methods.

Payment of Kenya Power Bill via M-PESA

Paying your Kenya Power bill is straightforward using M-PESA. Here’s a quick guide:

1. Open M-PESA Menu
   • Go to the M-PESA menu on your phone.
2. Select Lipa na M-PESA
   • Choose the “Lipa na M-PESA” option.
3. Select Paybill
   • Enter the Kenya Power Paybill number: 888880.
4. Enter Account Number
   • Key in your Kenya Power account number as the account number.
5. Enter Amount
   • Enter the amount you wish to pay.
6. Enter M-PESA PIN
   • Enter your M-PESA PIN and confirm the payment.
7. Confirmation
   • Wait for the confirmation message from M-PESA and Kenya Power.

By following these steps, you can easily check your Kenya Power bill online and ensure timely payments to avoid any interruptions in your electricity supply.