How to Verify Car Number Plates and Driver’s Licenses for Free Using the NTSA App

The National Transport and Safety Authority (NTSA) frequently conducts compliance checks on Kenya’s highways, targeting vehicles and drivers violating traffic regulations. To avoid getting caught on the wrong side of the law, anyone can verify vehicle, driver, or conductor details for free using the NTSA mobile app.

Here’s a step-by-step guide on how to use the NTSA app for these checks.

Step 1: Download the NTSA App

The NTSA app is available for download on both the Google Play Store and the Apple App Store. Search for “NTSA app” and install it on your smartphone.

Once installed, you will need to log in or register using your eCitizen account credentials. If you do not already have an eCitizen account, you can create one by following the registration prompts on the app.

Step 2: Log Into the App

After registration or logging into your eCitizen account:

1. Open the NTSA app.
2. Use your eCitizen login credentials to access the app’s features.
3. If you’re a new user, ensure you complete any necessary setup steps to activate your account.

Step 3: Access the Verification Section

Once logged in:

• Navigate to the “Vehicle Information” or “PSV Verification” section.
• Depending on what you want to verify, you will find options such as:
  • Vehicle Verification
  • Driver Verification
  • Conductor Verification

Step 4: Enter Details for Verification

For Vehicle Verification:

1. Enter the vehicle’s registration number in the provided field.
2. The app will display the following details:
   • Vehicle owner information.
   • Insurance status (valid or expired).
   • Inspection details, including the inspection center.
   • Night travel authorization for PSVs.

For Driver Verification:

1. Enter the driver’s license number or ID number.
2. The system will provide:
   • License validity and expiration.
   • Driving history.
   • Any sanctions, restrictions, or suspensions.

For Conductor Verification:

1. Enter the conductor’s ID number or other relevant details.
2. The app will display:
   • Registration status.
   • Certification and compliance information.

Step 5: View Results

After entering the required details, you will receive the verification results:

• For vehicles, you’ll see insurance status, inspection date, and owner information.
• For drivers, you’ll confirm license validity and any associated restrictions or sanctions.
• For conductors, you’ll verify their registration and certification.

Step 6: Report Discrepancies

If you notice any inconsistencies or irregularities in the data provided:

1. Use the “Report” feature in the app to notify NTSA.
2. Provide accurate details and supporting evidence for faster resolution.

Additional Features and Tips

• Night Travel Authorization: Use the vehicle registration number to check if a long-distance public service vehicle (PSV) is permitted for night travel.
• Sacco or Company Verification: Verify the Sacco or company operating the vehicle by using its body information. The app will display the operator’s name as recorded in NTSA’s system.
• Safety Checks: Always verify the legitimacy of PSVs, drivers, and conductors before traveling to ensure safety and compliance with regulations.

Why Use the NTSA App?

• Convenience: Quick and free access to essential compliance information.
• Safety: Ensures you only use compliant vehicles, drivers, and conductors.
• Transparency: Promotes accountability in public transportation.
• Error Reporting: Allows users to report issues directly to NTSA for corrective action.

By using the NTSA app, passengers and vehicle owners can stay informed and compliant, contributing to safer roads and improved transportation experiences.