Airtel Kenya Launches eSIM Service

Airtel Kenya has introduced eSIM services, making it the third telecommunications provider in Kenya to offer this technology. The announcement was made during an event attended by Airtel Africa’s CEO, Segun Ogunsanya. This service follows in the footsteps of Safaricom and Faiba, who have been offering eSIM for some time.

What is an eSIM?

An eSIM (embedded SIM) is a digital SIM that allows users to activate a cellular plan from a carrier without using a physical SIM card. It provides the flexibility to switch networks quickly and easily, which can be particularly beneficial for international travelers and people who frequently change service providers.

Checking Device Compatibility

To determine if your device supports eSIM, follow these steps:

1. Dial *#06# on your device.
2. Look for an EID number. If an EID number appears, your device is compatible with eSIM.

Setting Up eSIM on Airtel Kenya

To set up an eSIM with Airtel Kenya:

1. Visit an Airtel store.
2. Speak with a customer service representative.
3. They will guide you through the setup process using a QR code.

Supported Devices

Apple Devices

• iPhone XR, XS, XS MAX, 11, 11 Pro, 11 Pro Max
• iPhone 12 series (12, 12 Pro, 12 Pro Max, 12 mini)
• iPhone 13 series (13, 13 Pro, 13 Pro Max, 13 mini)
• iPhone 14 series (14, 14 Plus, 14 Pro, 14 Pro Max)

Samsung Devices

• Galaxy Fold, Galaxy Z Flip
• Galaxy S20, S20+, S21 5G, S21+ 5G, S21 Ultra 5G
• Galaxy Z Flip3 5G, Z Fold3 5G, Z Flip4, Z Fold4

Google Pixel Devices

• Pixel 3 series, Pixel 4 series, Pixel 5 series
• Pixel 6 series, Pixel 7 series

Motorola Devices

• Various models of Motorola RAZR (e.g., MOTORAZR2 V9x, MOTORAZR V3, RAZR V3i)
• Motorola RAZR HD, XT925, M0D0A, XT902
• Motorola RAZR M, XT905
• Motorola RAZR D1, XT914, XT915, XT918
• Motorola RAZR D3, XT920, XT919
• Motorola DROID series (e.g., XT912, XT894, XT897)

Note: Some of these Motorola models are not officially sold in Kenya but might be compatible if you have one.

Advantages of eSIM

1. Convenience: Switch networks without removing your SIM card.
2. Flexibility: Easily manage multiple cellular plans.
3. Space-Saving: No need for a physical SIM card slot, which can save space in device design.

Conclusion

Airtel Kenya’s launch of eSIM services provides more options for customers seeking flexibility and convenience in managing their cellular plans. While setting up eSIM requires a visit to an Airtel store currently, the process is expected to become more user-friendly in the future. With a wide range of supported devices, users can now enjoy the benefits of eSIM technology.