JennAir Ice Maker Not Working? Here’s What to Do. If your JennAir ice maker isn’t working, don’t worry—there are several DIY solutions you can try before calling in a professional. Follow this guide to troubleshoot and fix the issue.
Applicable Models:
- A501BT, IM107, IMS105, IMS106/BY09A, IMT106/BYO7A, JBR2088HES, JCB2388ARA, JCD2289AES, JCD2295KES, JCD2389DES, JCD2389GES, JF42NXFXDE02, JFC2087HRP, JFC2087HRS, JFC2089HEP, JFC2089HES, JFC2089HPY, JFC2089HTB, JFC2290REP00, JSD2695KES, JSD2789GES

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1. Try Resetting
Sometimes, the easiest solution is a simple reset.
Steps to Reset:
- Check Control Panel: Ensure the ice maker is set to “on.”
- Power Reset:
- Disconnect your fridge from the power or turn it off at the circuit breaker.
- Leave it without power for five minutes.
- Restore power and check if the ice maker is functional.
2. Clear Any Obstructions
Check if the ejector arm of your ice maker is obstructed or jammed.
Steps to Clear Obstructions:
- Inspect the Ejector Arm: Look for any ice that may be jamming the arm.
- Remove Ice: Carefully remove any ice with a toothpick or pencil. Use a hair dryer on low setting to melt any stubborn ice.
- Dry Excess Water: Ensure the arm is dry to prevent refreezing.
3. Check the Water Supply Line
Ensure water is flowing properly to the ice maker.
Steps to Check Water Supply:
- Verify Water Supply: Ensure the water supply is turned on and connected.
- Inspect Supply Line: Check for kinks or pinches in the line.
- Check for Freezing: Feel for icy blockages in the supply line and use a hairdryer to melt any ice.
4. Change the Water Filter
Regularly changing the water filter ensures proper water flow to the ice maker.
Steps to Change Water Filter:
- Replace the Filter: If not changed in the last six months, replace it with a new one from a JennAir-approved retailer.
- Install Correctly: Follow the manual to ensure the filter is properly installed.
- Flush the System: Press the water dispenser for five seconds, then wait five seconds, and repeat for two minutes to remove any air bubbles.
5. Check the Thermostat
The freezer thermostat should be set at or below 0°F (-18°C) for the ice maker to work.
Steps to Check Thermostat:
- Verify Temperature: Ensure the thermostat is set correctly.
- Test Thermostat: Use a multimeter to check for continuity when adjusting the temperature.
- Replace if Faulty: If the thermostat is faulty, order a compatible replacement and install it. Seek help from a technician if necessary.
Summary
By following these steps, you can troubleshoot and fix common issues with your JennAir ice maker. If problems persist, consider contacting a professional technician to ensure your appliance is properly repaired.