How to Buy a Madaraka Express Ticket Using USSD

Buy a Madaraka Express Ticket Using USSD. The Madaraka Express, managed by the Kenya Railways Corporation, provides a reliable and efficient transport service across Kenya. To make booking more accessible, especially for those without smartphones, tickets can now be purchased using the USSD code *639#. This guide will walk you through the steps to buy a Madaraka Express ticket using USSD.

Stations Served by Madaraka Express

Passengers can board and alight at any of the following nine stations:

1. Nairobi Terminus
2. Mtito Andei Station
3. Mombasa Terminus
4. Voi Station
5. Athi River Station
6. Emali Station
7. Mariakani Station
8. Miasenyi Station
9. Kibwezi Station

Steps to Buy a Madaraka Express Ticket Using USSD

1. Ensure You Have Airtime and M-PESA Funds:
   • Make sure your phone has sufficient airtime to complete the USSD process.
   • Ensure your M-PESA account has enough funds to pay for the ticket.
2. Dial the USSD Code:
   • On your phone, dial *639#.
3. Follow the Prompts:
   • Select the option to book a ticket.
   • Choose your departure station.
   • Select your destination station.
   • Choose your travel date.
   • Select the type of ticket (First Class or Economy).
   • Enter the number of tickets (up to a maximum of 5 per transaction).
   • Confirm your booking details.
4. Make Payment via M-PESA:
   • After confirming the details, you will receive a prompt to pay via M-PESA.
   • Follow the M-PESA instructions to complete the payment.
5. Receive Confirmation:
   • Once the payment is successful, you will receive a confirmation SMS with your booking details, including the ticket number.

Additional Booking Options

• Over the Counter:
  • Tickets can be purchased at the Mombasa and Nairobi termini and at the respective departing intermediate stations.
• Phone Booking:
  • Call 0709 388888 to book and pay via M-PESA.
• Group Bookings:
  • For groups of over 20 passengers, bookings must be made nine days in advance.

Advantages of Using USSD

• Convenience: Book tickets 24/7 from anywhere without needing an internet connection.
• Advance Booking: Tickets can be booked up to seven days in advance, including return tickets within the same period.
• Ease of Use: The USSD process is straightforward and quick, making it accessible to a wide range of passengers.

By following these steps, you can efficiently book your Madaraka Express ticket using the USSD code *639#, ensuring a smooth and convenient travel experience across Kenya.