You’ve purchased a new iPhone and iMac, and you were told by the Apple sales representative that you could add your iMac to AppleCare+ after purchasing both devices. However, you’re now unable to find how to add the iMac to your existing AppleCare plan. If you’re being prompted to buy AppleCare again, don’t worry – here’s a step-by-step guide on how to add your new iMac to AppleCare.
1. Verify Your AppleCare+ Coverage
Before adding your iMac to AppleCare, confirm that your iPhone’s AppleCare+ plan is active and covers multiple devices.
- Open the Settings app on your iPhone.
- Tap Apple ID at the top, then tap iCloud.
- Select AppleCare+ to see details about your existing plan.
AppleCare+ typically covers the devices you purchased within the same transaction, but you may need to manually add your new iMac.
2. Visit Apple’s Official Support Page
To link your iMac to your existing AppleCare+ plan, you need to visit Apple’s support page.
- Open your browser and go to Apple Support.
- Scroll down and click on AppleCare+.
- Search for options regarding adding devices to an existing AppleCare+ plan.
Here, you should find an option that allows you to associate your iMac with the existing AppleCare+ coverage for your iPhone.
3. Add Your New iMac to AppleCare via Your Apple ID
If AppleCare+ coverage was purchased at the same time as your iPhone, it should be linked to your Apple ID. To add your iMac:
- Open Settings on your iPhone.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- If your AppleCare+ plan is listed here, select it, then follow any prompts to add your iMac.
4. Use the AppleCare Website for Device Registration
Alternatively, you can register your new iMac for AppleCare via the AppleCare website:
- Visit AppleCare Enrollment.
- Sign in with your Apple ID and find the option to add your new iMac.
- You will need to enter your iMac’s serial number, which you can find by clicking on About This Mac from the Apple menu on your iMac.
Once registered, your iMac should be covered under the same AppleCare+ plan.
5. Contact Apple Support for Assistance
If the steps above don’t work or you’re still being prompted to buy AppleCare, contact Apple Support. They can help link your new iMac to your existing plan.
- Call Apple Support or use the Apple Support app to chat with a representative.
- You may also visit an Apple Store or an authorized Apple retailer with proof of purchase.
Apple Support can manually adjust your AppleCare coverage and ensure that your iMac is properly linked to your existing plan.
6. Ensure Both Devices Are Covered Under AppleCare+
Once your iMac is successfully added, make sure both your iPhone and iMac are covered under AppleCare+ by checking your AppleCare status again via the Settings app or the AppleCare website.
Conclusion
Adding a second device to AppleCare+ after purchasing multiple Apple products at once can be a bit tricky, but by following the steps above, you should be able to successfully link your iMac to your iPhone’s AppleCare+ plan. If you continue to encounter issues, Apple Support is always ready to assist you with the process.
