Kampala, Uganda’s vibrant capital and economic nerve centre, continues to experience rapid digital growth. From tech startups and financial institutions to universities, media houses, and remote workers, reliable and high-speed internet connectivity has become a critical utility. As fibre networks expand and 4G/5G adoption increases, Kampala now hosts a competitive ISP market serving both residential and enterprise users.
Below are the top five internet service providers in Kampala, selected based on coverage, reliability, service quality, and customer feedback as of 2025.
1. MTN Uganda
Overview
MTN Uganda is the country’s largest telecommunications provider, offering nationwide coverage and a wide range of internet solutions.
Key services
4G and 5G mobile broadband
Fiber-to-the-home (FTTH)
Business and enterprise internet packages
Why it stands out
MTN’s strength lies in its network reach and reliability. Its 4G network covers most of Kampala, while 5G and fibre services are expanding in high-demand areas. MTN Xstream packages are popular with businesses seeking bundled connectivity solutions.
Pricing
Home internet plans start at approximately UGX 45,000 per month, depending on speed and location.
2. Airtel Uganda
Overview
Airtel Uganda is a major competitor to MTN, known for competitive pricing and improving network performance.
Key services
Unlimited home Wi-Fi
4G and 5G routers
Mobile data bundles
Why it stands out
Airtel is widely praised for affordable plans and responsive customer support. Its 5G routers are well-suited for streaming, video conferencing, and remote work, especially in central Kampala.
Pricing
Home internet packages typically start at around UGX 50,000 per month.
3. Liquid Intelligent Technologies Uganda
Overview
Liquid Intelligent Technologies Uganda is a leading provider of fibre-optic and enterprise-grade connectivity.
Key services
High-speed fibre internet
Dedicated corporate links
Cloud and data centre services
Why it stands out
Liquid is a strong choice for businesses and institutions requiring stable, high-capacity fibre connections. While customer service feedback is mixed, network performance is generally reliable for enterprise use.
Pricing
Business packages typically start from about UGX 100,000 per month, with residential options available in select areas.
4. Roke Telecom
Overview
Roke Telecom is a Ugandan-owned ISP focusing on affordable connectivity for homes and small to medium-sized businesses.
Key services
Fibre and wireless internet
VoIP and enterprise solutions
Custom connectivity packages
Why it stands out
Roke is valued for its local expertise and flexible pricing, making it attractive to SMEs. However, some users report occasional delays in service restoration after payments.
Pricing
Home Wi-Fi packages generally start at around UGX 40,000 per month.
5. Zakom Technologies
Overview
Zakom Technologies is an emerging ISP in Kampala, steadily gaining popularity among residential users and small businesses.
Key services
High-speed Wi-Fi
Business internet
Network installation and support
Why it stands out
Zakom receives positive feedback for responsive customer support and consistent speeds, especially for smaller installations. It is increasingly seen as a strong alternative to larger providers.
Pricing
Entry-level plans start at approximately UGX 35,000 per month.
Choosing the Right ISP in Kampala
Selecting the best ISP in Kampala depends on your needs. Users prioritising nationwide coverage and mobile flexibility may prefer MTN or Airtel. Businesses requiring dedicated fibre and enterprise solutions often opt for Liquid Intelligent Technologies. For budget-friendly and localised service, Roke Telecom and Zakom Technologies are compelling choices.
Before subscribing, always confirm coverage in your exact location, expected speeds, contract terms, and after-sales support.
About Wavelink Networks
Wavelink Networks is a leading internet service provider based in Nairobi, Kenya, delivering high-speed fibre and Wi-Fi solutions to homes and businesses. While our primary operations are in Kenya, we closely track connectivity trends across East Africa to help users make informed decisions about internet services in the region.
Kampala’s ISP market continues to evolve, driven by fibre expansion and 5G adoption. With the right provider, residents and businesses can enjoy faster speeds, better reliability, and improved digital experiences across Uganda’s capital.
