Safaricom Shops are Kenya’s leading service hubs, providing a wide range of services including customer care, M-Pesa statements, and access to the best deals on handsets, laptops, and accessories. With a robust presence across Kenya, Safaricom ensures convenience and accessibility for its customers in every corner of the country. Below is an extensive guide to Safaricom Shops and their services in various provinces.
Services Offered by Safaricom Shops
- Customer Service:
- Assistance with Safaricom products and services, including M-Pesa.
- Resolving technical issues related to mobile phones, SIM cards, and network coverage.
- Account management and troubleshooting.
- M-Pesa Services:
- Detailed M-Pesa statements for account reconciliation.
- Registration, PIN resets, and M-Pesa account updates.
- Deals and Offers:
- Discounts on handsets, laptops, and accessories.
- Seasonal offers on Safaricom data bundles, SIM cards, and other value-added services.
- Repairs and Replacements:
- Assistance with faulty devices and SIM replacements.
- Genuine spare parts and accessories for handsets.
Safaricom Shops in Nairobi Province
1. Sarit Center
- Location: Sarit Center Mall, Karuna Rd, Westlands, Nairobi.
2. Village Market
- Location: Village Market Mall, Limuru Road, Nairobi.
- Email: [email protected]
3. Kimathi Street – CBD
- Location: Balfour Building, Ground Floor, Kimathi Street, Nairobi.
- Email: [email protected]
4. I&M Building – CBD
- Location: I&M Towers, Ground Floor, Kenyatta Avenue, Nairobi.
- Email: I&[email protected]
5. Moi Avenue – CBD
- Location: Shankardass House, Ground Floor, Moi Avenue, Nairobi.
- Email: [email protected]
6. Eastleigh
- Location: Nomad Palace Hotel, Ground Floor, General Waruinge Street, Opposite Eastleigh High School.
7. Nakumatt Mega – CBD
- Location: Nakumatt Mega, Uhuru Highway, Nairobi.
- Email: [email protected]
8. Other Nairobi Locations:
- Buruburu: Kenya National Library Services Building, Mumias Road.
- JKIA: JKIA Lounges, Gate 11.
- Bomas: Galleria Mall, Langata/Magadi Road Junction.
Safaricom Shops in Coast Province
1. Malindi
- Location: TSS Building, Kenyatta Road.
- Email: [email protected]
2. Mombasa Town
- Location: Rex House, Moi Avenue.
- Email: [email protected]
3. Diani
- Location: Centre Point Mall, Diani.
- Email: [email protected]
Safaricom Shops in Central Province
1. Meru Town
- Location: Ntima Building, Njuri Ncheke Street.
- Email: [email protected]
2. Thika Town
- Location: Haria House, Kwame Nkrumah Road.
- Email: [email protected]
3. Nyeri Town
- Location: Kang’aru Building, Kimathi Way.
- Email: [email protected]
Safaricom Shops in Eastern Province
1. Kitui Town
- Location: Muli Mall, Town Center.
- Email: [email protected]
2. Machakos Town
- Location: ABC Imani Plaza.
- Email: [email protected]
Safaricom Shops in Nyanza Province
1. Kisumu City
- Location: Mega Plaza, Ground Floor, Oginga Odinga Road.
- Email: [email protected]
2. Kisii Town
- Location: Naivas Hyper Mall, Waumini Plaza.
- Email: [email protected]
Safaricom Shops in Rift Valley Province
1. Nakuru Town
- Location: Ereto Plaza, Mburu Gichua Road.
- Email: [email protected]
2. Eldoret Town
- Location: Metro Towers, Oginga Odinga Street.
- Email: [email protected]
3. Kericho Town
- Location: Bus parked at Moi Gardens opposite KCB.
Safaricom Shops in Western Province
1. Kakamega Town
- Location: Conan Awori Street, Next to Equatorial Commercial Bank.
- Email: [email protected]
2. Bungoma
- Location: Moghe Plaza.
- Email: [email protected]
Safaricom Shops in North Eastern Province
1. Garissa Town
- Location: Jihan Centre, Harambee Road.
- Email: [email protected]
2. Isiolo Town
- Location: Genesis Communications, Main Isiolo Highway, Near KCB.
Conclusion
Safaricom Shops are integral to providing top-notch customer care services, from M-Pesa statements to the latest offers on gadgets and accessories. With their widespread network, Safaricom ensures every customer, from Nairobi to North Eastern Province, has access to reliable services and products. Whether you’re seeking technical support or browsing the best deals, a Safaricom Shop is always nearby.
