This is a product that allows M-PESA to register customers who own informal businesses such as: food vendors, kiosk owners, boda-boda operators, secondhand clothes dealers among others, to receive and separate business funds from personal funds on their M-PESA number. How To Withdraw Money From Pochi La Biashara.
How To Withdraw Money From Pochi La Biashara
- Dial *334# from your Safaricom line and select Pochi La Biashara.
- Enter your PIN to log in to your Pochi La Biashara account.
- Select “Withdraw Cash” from the menu.
- Enter the amount of money you want to withdraw.
- Select the bank account you want to withdraw the money to.
- Confirm the transaction details.
- Wait for the confirmation message from Safaricom.
- Go to the nearest ATM or bank branch that supports Safaricom’s M-Pesa service and withdraw the money using your ATM card or withdrawal slip.
Alternatively, you can also withdraw money from Pochi La Biashara through a Pochi agent. To do this, you need to visit a Pochi agent with your ID and Pochi La Biashara account number, and request a withdrawal. The agent will verify your details and then give you the cash.
How send money to a Pochi wallet using M-Pesa STK menu:
- Open M-Pesa on the STK menu your phone
- Select “Lipa na M-Pesa”
- Next, go to “Pochi la Biashara”
- Enter the phone number of the recipient
- Enter the amount and enter your M-Pesa PIN to complete the transaction
How can a merchant send money from their Pochi La Biashara account to another Pochi account?
Currently this can only be done via USSD. Merchants will be required to:
- Dial *334#
- Select Pochi La Biashara
- Select Send Money
- Select Pochi la Biashara.
- Enter Phone Number
- Enter Amount
- Enter M-PESA PIN.
How will a merchant send money from Pochi to a mobile number/ M-PESA account of another user?
The merchant can use either the M-PESA App or USSD to send money to a mobile number.
Send money via the M-PESA App
On the App merchant will
- Launch M-PESA App
- Click on the icon at the top left conner of the screen.
- Select Pochi la Biashara.
- Select Pay
- Select Mobile Number
- Enter Mobile Number
- Enter Amount
- Enter M-PESA PIN
Send money via USSD.
To move money using the USSD merchant will
- Dial *334#
- Select Pochi La Biashara
- Select Send Money
- Select Send Money
- Enter Mobile Number
- Enter Amount
- Enter M-PESA PIN
How can a merchant Sell Airtime from Pochi la Biashara account?
To sell airtime the customer will use USSD.
- Dial *334#
- Select Pochi La Biashara
- Select Sell Airtime
- Select Sell Airtime
- Enter the buyer Phone Number
- Enter Amount
- Enter M-PESA PIN.
Selling airtime will earn the merchant a commission of 5% of the value of airtime sold.
How can a merchant buy airtime for themselves from Pochi la Biashara?
- Dial *334#
- Select Pochi La Biashara
- Select Sell Airtime
- Select Buy for My Number
- Enter Amount
- Confirm and accept.
- Enter M-PESA PIN.
No commission is paid where one buys airtime for themselves
How can a merchant use Lipa na Pochi to make payments to Buy Goods or PayBill?
Lipa na Pochi is a service found on USSD that enables merchants to pay to PayBill or Buy Goods Till with money from their Pochi account.
Lipa na Pochi on M-PESA App
On the App merchant will
- Launch M-PESA App
- Click on the icon at the top left conner of the screen.
- Select Pay
- To pay to a Buy Goods till, select Buy Goods and Services >>Enter till number.
- To pay to a Paybill, select PayBill >> Enter Business Number>> Enter Account Number
- Enter Amount
- Enter M-PESA PIN
Lipa na Pochi on USSD
- Dial *334#
- Select Pochi La Biashara
- Select Lipa na Pochi.
- To pay to a Buy Goods till, select Buy Goods and Services >>Enter till number.
- To pay to a Paybill, select PayBill >> Enter Business Number>> Enter Account Number
- Enter Amount
- Enter M-PESA PIN
How can customers leave the service/opt out?
On the M-PESA App,
- Launch the app,
- Click on the Pochi la Biashara icon at the top right of the screen.
- Select Pochi la Biashara.
- Click on the three dots at the top right of the screen.
- Select Opt out.
To opt out of Pochi using USSD merchant will:
- Customer will dial *334#
- Select Pochi la Biashara.
- Select My Account
- Select Leave this Service.
- Confirm by selecting option 1 (Yes) and they will receive an SMS confirmation that they have been opted out of the service.
Note: Upon opting out, any funds on the Pochi account will instantly be moved to the personal M-PESA account.
