This guide details the process for obtaining a Public Service Vehicle (PSV) license in Kenya, as regulated by the National Transport and Safety Authority (NTSA). A PSV license serves as official permission for individuals to operate public transport vehicles, such as matatus, taxis, and vehicles for institutions.
Eligibility Criteria for a PSV License in Kenya
- For Drivers:
- Age requirement: Minimum of 24 years.
- At least four years of driving experience, domestically or internationally.
- Must have a Class D endorsement on the driving license.
- A certificate of good conduct is required.
- Possession of a national ID card.
- For Matatu Conductors:
- Age requirement: Minimum of 18 years.
- A certificate of good conduct is required.
- Possession of a national ID card.
Steps to Apply for a PSV License in Kenya
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- Access the NTSA portal at https://serviceportal.ntsa.go.ke or register for a new account if needed.
- Navigate to the quick links section.
- Select the driving license option and specify the application type:
- PSV driver
- PSV conductor
- Institutional driver
- Taxi driver
- Enter all necessary information and upload the following documents:
- Physical and P.O Box addresses
- Association with a sacco
- Certificate of good conduct
- License photo
- Driver’s license number and preferred license collection point
- Advance to the payment section.
- Pay the fee of Ksh 1050 using a method like Mpesa or debit/credit card.
- After payment, select the complete option.
- Verify your payment details and submit the application.
- Review your application status on the dashboard.
- Print the application and payment confirmation, then visit the designated collection point to receive your license.
Contact Information for NTSA
- Address: 316 Upper Hill Chambers, 2nd Ngong Avenue, Nairobi
- Phone: 020 663 2000
- Email: 0709 932 300
