The internet has become an essential tool in our daily lives, helping us stay connected, work remotely, shop, and access educational resources. Whether you’re a small business owner or just looking for reliable home connectivity, choosing the right Internet Service Provider (ISP) is crucial. This guide highlights the best ISPs in Kenya for 2026, focusing on their services, speeds, and pricing for both home and business needs.
What is an ISP?
An Internet Service Provider (ISP) is a company that offers internet access to consumers through various technologies such as fiber, DSL, satellite, or cable. While ISPs provide internet access, they are distinct from WiFi providers who offer wireless internet access via routers connected to modems.
Top ISPs in Kenya
Kenya has several leading ISPs offering diverse packages to meet the needs of both individuals and businesses. Below are some of the top internet providers offering competitive speeds and pricing.
1. Safaricom
Speed: 8 – 100Mbps
Price Range: KES 2,999 – 15,699
Safaricom is one of Kenya’s most popular ISPs, offering reliable and fast internet services. Their home plans range from 8Mbps to 100Mbps, making them suitable for everything from casual browsing to heavy data usage. Their business plans cater to small offices and larger enterprises with tailored options, including speeds of up to 10Mbps.
Packages Include:
- Home: Ranging from 8Mbps at KES 2,999 to 100Mbps at KES 12,499
- Business: Starting from 3Mbps to 10Mbps for various office setups
Contact: 0722 002 100 / 0722 002 200
2. Faiba
Speed: 15 – 125Mbps
Price Range: KES 5,250 – 55,000
Faiba offers high-speed internet at competitive rates. Known for fast speeds, their packages for homes and businesses are some of the most affordable in Kenya. Faiba provides speeds up to 125Mbps, making it an ideal choice for both casual users and business clients requiring high-speed connectivity.
Notable Offers:
- Home Plans: From 30Mbps at KES 5,250 to 125Mbps at KES 21,000
- Business Plans: Starting from 15Mbps at KES 10,000 to 100Mbps at KES 55,000
Contact: 0747 585 100 / 020 840 5100
3. Zuku
Speed: 10 – 500Mbps
Price Range: KES 2,799 – 6,299
Zuku is well-known for offering both internet-only and triple-play options that bundle internet, TV, and phone services. Their speed range is vast, with options suitable for both personal and professional use. With fiber optic technology, Zuku guarantees reliable speeds and good customer service.
Popular Services:
- Internet-only and Triple Play options (internet + TV channels)
Contact: Available through Zuku support on their website
4. Telkom Kenya
Bundles: 5 – 100GB
Price Range: KES 250 – 6,000
Telkom Kenya offers flexible plans that cater to both residential and business needs. Their packages range from daily to quarterly bundles, making them suitable for different usage patterns. Whether you’re looking for a basic plan or a larger data bundle, Telkom has you covered.
Variety of Plans:
- From daily plans to larger packages, including 100GB plans
Contact: Available via their customer support or Telkom retail stores
5. Airtel
4G SmartBox Packages: 40GB for KES 2,000 to 100GB for KES 4,000
Airtel offers 4G SmartBox packages that provide high-speed internet for home and office use. Their packages are tailored for light to moderate internet users, and the SmartBox options are particularly useful for areas with 4G coverage.
Contact: Available on Airtel’s website or customer support
6. SurfNet Solutions
Speed: 5 – 45Mbps
Price Range: KES 2,400 – 25,000
SurfNet Solutions is an ISP that caters to both home and business needs with fiber and wireless internet options. Their affordable and flexible packages offer speeds between 5Mbps and 45Mbps, ideal for casual users and small businesses.
Diverse Options:
- Home Fiber and Business Packages
Contact: Available through SurfNet customer support
7. CheetahNet Solutions
Speed: 2 – 20Mbps
Price Range: KES 5 – 15,000
CheetahNet Solutions provides flexible internet bundles with options for both short-term and long-term needs. Their affordable packages are ideal for both homes and small businesses requiring reliable internet at varying speeds.
Flexible Bundles:
- Hourly rates to monthly business plans
Contact: Available via CheetahNet customer service
8. Poa!
Price: KES 1,500 for standard services
Poa! offers one of the most affordable internet services in Kenya, providing reliable internet with basic plans starting at KES 1,500. While their speeds are not as high as other providers, they are an excellent choice for users who need a budget-friendly option.
Contact: Available via Poa! customer service
9. Liquid Home
Speed: 5 – 100Mbps
Price: KES 2,499 – 11,999
Liquid Home provides both basic and turbo-charged fiber internet options. Their range of speeds and pricing make them a great choice for home users and businesses looking for solid, reliable internet without breaking the bank.
Comprehensive Offers:
- From basic plans to high-speed fiber options
Contact: Available on Liquid Telecom’s website or customer support
Conclusion
When choosing the right ISP in Kenya, it’s important to consider your specific needs, whether it’s for casual browsing, heavy business use, or high-speed streaming. Each of these top ISPs offers different packages tailored to suit various budgets and speed requirements. From Safaricom’s extensive coverage to affordable options like Poa!, there’s an ISP for everyone in Kenya, ensuring that you can stay connected and productive throughout 2026.
