Applying for a road service license in Kenya involves a series of steps facilitated by the National Transport and Safety Authority (NTSA). Here’s a step-by-step guide:
Requirements to Apply
- Original copy of the vehicle logbook
- Original copy of vehicle inspection report
- Original copy of the speed governor compliance certificate
- Original copy of the vehicle identity certificate
- Driver’s valid PSV badge
- Successful vehicle inspection report
- Owner’s original ID copy
Steps to Apply
- Access the NTSA Service Portal: Visit the NTSA service portal at https://serviceportal.ntsa.go.ke/.
- Login: Use your e-Citizen credentials to log in.
- Driver Testing and Licensing:
- Click on “Driver Testing and Licensing.”
- Attach the vehicle by clicking the “Attach Vehicle” option, then enter the vehicle registration or chassis number.
- Click the “Search” button, confirm the seating capacity, and submit.
- List of Vehicles:
- On the left side of the screen, click “My Vehicle.”
- You will see a list of your vehicles.
- Apply for RSL:
- Click “Apply RSL.”
- Fill in all the required fields and click “Next.”
- Payment:
- Make the required payment.
- Submit Application:
- Submit the application for processing.
- Approval:
- Wait for approval from NTSA.
- You will receive a notification once the license is processed.
- Print License:
- Once approved, print the license online.
Road Service License Charges
Charges depend on the vehicle’s carrying capacity (passenger count):
- 6-8 passengers: Kshs 2,700
- 9-14 passengers: Kshs 3,200
- 15-25 passengers: Kshs 3,750
NTSA Contact Information
- Head Office: 316 Upper Hill Chambers, 2nd Ngong Avenue, Nairobi
- Contacts: 020 663 2000 / 0709 932 300
Make sure your vehicle meets all requirements before starting the application to streamline the process.
