Once you apply for your passport through the eCitizen portal, your application goes through various stages. Each status you see represents the progress of your passport processing. One common status you may encounter is “receiving,” which indicates that your passport is in the final stage and ready for collection.
Passport Application “Receiving” Status:
When your passport application status shows “receiving” on eCitizen, it means that your passport has been processed and is either ready for collection or being sent to the designated pick-up location. This status confirms that the immigration office has completed the required steps, and you can now proceed with collecting your document.
How to Collect Your Passport:
Option 1: In-Person Collection
You can collect your passport by visiting the passport issuing center where you initially applied. Ensure that you have the necessary identification documents and tracking number, which was provided when you submitted your biometrics.
Option 2: Delivery (No Longer Available)
Previously, Posta Kenya offered a delivery service for passports. However, as of the latest update, this service is no longer available. You will need to visit the immigration office in person to collect your passport. For any queries or updates, you can contact the immigration office at [email protected].
Useful Information:
Remember to keep your tracking number safe, as it will be required for verification when collecting your passport. You can also monitor your passport’s status through the eCitizen portal, ensuring that you’re informed about any updates.
Conclusion:
The “receiving” status on your eCitizen passport application means that your passport is ready for collection. Although delivery services are no longer available, in-person collection remains a convenient option. Stay updated by following your status online and contacting the immigration office for further assistance.
