How to Transfer Money from Family Bank Account to M-PESA. Family Bank, established in Kenya in 1984 and fully commercialized in 2007, offers various banking services, including the ability to transfer money from a Family Bank account to an M-PESA account. This service is convenient for sending money to any M-PESA number, not necessarily your own.
Requirements
Before you start, ensure you have:
- Activated the Pesapap App from Family Bank or have registered for Family Bank’s USSD mobile banking service.
- Sufficient funds in your Family Bank account.
- The recipient’s M-PESA number.
Steps to Transfer Money Using USSD *325#
- Open the Dialer on Your Phone:
- Dial *325# and press call.
- Navigate the USSD Menu:
- Wait for the USSD menu to appear.
- Select M-PESA Menu:
- From the displayed list, select the “M-PESA” option.
- Choose Transfer Option:
- Select “Family Bank to M-PESA” from the options displayed.
- Specify the Recipient:
- Choose “Own Number” to transfer money to your own M-PESA number or “Other Number” to transfer to a different number.
- Enter the recipient’s M-PESA number if you selected “Other Number.”
- Enter Transfer Amount:
- Input the amount you wish to transfer.
- Enter Your M-Banking PIN:
- Complete the transaction by entering your mobile banking PIN.
- Receive Confirmation:
- You will receive a confirmation message from Family Bank and another from M-PESA.
Steps to Transfer Money Using the Pesapap App
- Open Pesapap App:
- Launch the Pesapap app on your smartphone.
- Login to Your Account:
- Enter your login details to access your account.
- Navigate to Transfers:
- Select the “Transfers” option from the main menu.
- Select M-PESA:
- Choose the option to transfer to M-PESA.
- Enter Recipient Details:
- Input the M-PESA number of the recipient.
- Enter Transfer Amount:
- Specify the amount you want to transfer.
- Confirm Details:
- Review the transaction details to ensure everything is correct.
- Enter M-Banking PIN:
- Complete the transaction by entering your mobile banking PIN.
- Receive Confirmation:
- You will receive confirmation messages from both Family Bank and M-PESA.
Additional Information
- Fees: Ensure you are aware of any transaction fees that might apply.
- Support: If you encounter any issues, contact Family Bank customer service for assistance.
Conclusion
Transferring money from your Family Bank account to an M-PESA account is a convenient and straightforward process. Whether using the USSD code *325# or the Pesapap App, the steps outlined above will help you complete the transaction smoothly. This service is especially useful for those who need to send money quickly without visiting a bank branch.
