How to Withdraw Cash at an ATM Using MCo-op Cash App or USSD Code *667#

How to Withdraw Cash at an ATM Using MCo-op Cash App or USSD Code *667#. The Co-operative Bank of Kenya offers its customers a convenient way to withdraw cash from ATMs using the MCo-op Cash app or the USSD code *667#. This service allows users to perform various transactions without the need to visit a bank branch. Below is the detailed procedure to withdraw cash using these methods.

Prerequisites

• Ensure your mobile phone has enough airtime if using the USSD code *667#.
• Ensure your phone has an internet connection if using the MCo-op Cash app.
• Ensure your Co-operative Bank account is active and linked to the MCo-op Cash app or USSD service.

Steps to Withdraw Cash Using MCo-op Cash App

1. Open the MCo-op Cash App:
   • Launch the MCo-op Cash app on your smartphone.
2. Log In:
   • Enter your login credentials to access your account.
3. Select Withdraw Cash:
   • From the main menu, select the “Withdraw Cash” option.
4. Choose ATM Withdrawal:
   • Select the ATM option for withdrawal.
5. Receive Secret Code:
   • Follow the prompts, and you will receive an SMS with a 6-digit secret code. This code is valid for only 2 hours.
6. Proceed to ATM:
   • Visit the nearest Co-operative Bank ATM.
7. ATM Interaction:
   • On the ATM screen, select the “MCo-opCash Withdrawal” option.
   • Enter your MCo-op Cash number when prompted.
   • Enter the amount you wish to withdraw.
   • Input the 6-digit secret code received via SMS.
8. Complete Transaction:
   • The ATM will dispense the cash. Ensure you collect your money and any receipts.

Steps to Withdraw Cash Using USSD Code *667#

1. *Dial 667#:
   • Open your phone’s dialer and dial *667#.
2. Log In:
   • Follow the prompts to log into your MCo-op Cash account.
3. Select Withdraw Cash:
   • Choose the “Withdraw Cash” option from the USSD menu.
4. Choose ATM Withdrawal:
   • Select the ATM option.
5. Receive Secret Code:
   • You will receive an SMS with a 6-digit secret code. This code is valid for only 2 hours.
6. Proceed to ATM:
   • Visit the nearest Co-operative Bank ATM.
7. ATM Interaction:
   • On the ATM screen, select the “MCo-opCash Withdrawal” option.
   • Enter your MCo-op Cash number when prompted.
   • Enter the amount you wish to withdraw.
   • Input the 6-digit secret code received via SMS.
8. Complete Transaction:
   • The ATM will dispense the cash. Ensure you collect your money and any receipts.

Fees and Limits

• Withdrawal Fee: KES 30 for any amount up to KES 40,000.
• Daily Limits: Up to KES 40,000 per transaction and a maximum of KES 200,000 per day.

Additional Services

Apart from cash withdrawals, the MCo-op Cash app and USSD service also allow you to:

• Access salary advances.
• Check your bank balance.
• Reset your PIN.
• Send money to mobile money accounts or other bank accounts.

Conclusion

The MCo-op Cash app and USSD code *667# provide a convenient way for Co-operative Bank customers to withdraw cash from ATMs. Follow the steps outlined above to perform your transactions easily and efficiently. If you encounter any issues, contact Co-operative Bank customer service for assistance.