If you received an email from Amazon stating “Payment Revision Needed,” it’s often because the original payment method couldn’t be verified or processed. Here’s a guide to help you understand the possible reasons and steps to fix the issue.
Common Reasons for Declined Payment:
- Exceeded Credit Limit or Bank Balance:
- If your purchase exceeds your available credit or balance, your payment will be declined.
- Incorrect Payment Information:
- Verify that all your card details, billing address, and phone number match what the bank has on file.
- Expired Card:
- Update to a new card if the old one has expired.
- Unusual Spending Patterns:
- Large purchases might be flagged by your bank for fraud protection, requiring you to confirm them.
- Bank Policies for Online Purchases:
- Some banks have restrictions for online transactions. Contact your bank to ensure your card can be used online.
Fixing the Issue:
- Identify the Problem:
- Check your bank account balance or card limit.
- Review your payment method details on Amazon.
- Look for alerts from your bank or card issuer.
- Navigate to Your Orders:
- On Amazon, click on
Returns & Orders
in the upper-right corner of the screen or access it from theYour Account
section.
- On Amazon, click on
- Find the Declined Order:
- Look for the order in question, typically at the top of your list.
- Click “Revise Payment Method”:
- Choose to update your existing payment method or use a different one.
- If you’ve confirmed the payment with your bank or resolved any errors, retry the original payment method.
Avoiding Email Scams:
- Verify Email Authenticity:
- Ensure the email is from Amazon and not a scam. Genuine Amazon emails will never ask for personal info and will come from an @amazon.com address.
- Check Orders Without Clicking Links:
- Access your orders directly on Amazon without clicking any links in the email.
- Report Scams:
- If you identify a scam email, report it via Amazon’s “Report a Scam” page.
Additional Tips:
- Contact Your Bank:
- If payment keeps being declined despite sufficient funds, reach out to your bank for help.
- Seek Amazon Support:
- If you still have issues, Amazon customer support can guide you further.