When you need assistance from Cash App, you have multiple ways to reach out for help. Here’s how to contact them through various methods:
1. Calling or Mailing Cash App
- Automated Instructions Line: Call the automated Cash App support line at (855) 351-2274. You will hear pre-recorded instructions covering common issues, but you cannot directly reach a live agent via this number.
- Mailing Address: You can mail a letter to their headquarters at the following address:yamlCopy code
Cash App 1455 Market Street, Suite 600 San Francisco, CA 94103
Make sure to include relevant details like your full name and contact information for a response.
2. Contacting Support Through the Cash App
- Via Mobile App:
- Open the App: Tap on your profile icon (top-left corner).
- Access Cash Support: Scroll down to the “Cash Support” option.
- Select “Something Else”: If none of the listed topics solve your issue, choose “Something Else.”
- Request Support: Pick a topic that describes your issue and then tap “Contact Support” to request assistance via email or a callback.
- Provide Details: Give a detailed explanation of your issue to receive appropriate support.
3. Using Cash App’s Website
- Check the FAQs: Visit cash.app/help and review the FAQs for answers to common issues.
- Contact Support:
- Login: Log into your Cash App account using your email or phone number.
- Find “Contact Support”: Choose a topic matching your issue and click “Contact Support.”
- Provide Information: Fill out the form with your contact information and a detailed explanation of the issue.
- Receive Confirmation: You should receive confirmation within 24 hours, or try reaching out again.
Additional Tips:
- Scam Warning: Only use the official support methods to avoid scams.
- Detailed Explanation: Provide a comprehensive description of your issue to ensure quicker, more accurate support.