Here’s a list of Nairobi City Water and Sewerage Company (NCWSC) regional offices, their locations, contacts, and region zones:
1. Central Region
- Location: Enterprise Plaza, 3rd Floor, Addis Ababa Road, Off Enterprise Road
- Contacts: 0726 848 935 / 0717 356 578
- Zones:
- Zone 1: Upperhill, CBD, Ngara
- Zone 2: South C, Madaraka, Akila, Mugoya
- Zone 3: Industrial Area (Enterprise Road to Likoni Road), Nairobi West, Balozi, Plainsview, South B, Diamond Park
2. Eastern Region
- Location: Kayole, Along Spine Road
- Contacts: 0726 848 953 / 0725 120 022
- Zones:
- Zone 1: Kayole
- Zone 2: Komarock
- Zone 3: Umoja
- Zone 4: Industrial Area
- Zone 5: Embakasi
- Zone 6: Donholm
3. Northern Region
- Location: Off Murang’a Road, Pangani, Showbe Plaza
- Contacts: 0726 848 919 / 0712 453 283
- Zones:
- Zone 1: Safari Park Estate, Thome, Marurui, Garden Estate, Utalii Village, Ridgeways, Njathaini, Thindigua, Kasarani, Old Muthaiga, Muthaiga North, Balozi Estate, Runda, Gigiri, Forest Road, Pangani, Roysambu
- Zone 2: Huruma, Mathare, Ngumba, Drive Inn, Mathare North
- Zone 3: Zimmerman, Githurai 44, Kamae, Congo, Kahawa West, Kiamumbi, Jua Kali, Maziwa, Quarry, Kiwanja
- Zone 4: Githurai, Kahawa Wendani, Kahawa Sukari, Githurai Progressive
- Zone 5: Ngomongo, Sportsview, Sports Drive, Roysambu, Kasarani Police, Clay City, Seasons, Hunters, Keroka, Chieku, Maji Mazuri, Mwiki, Mariru, Budalangi, Mwirijo
4. North Eastern Region
- Location: Off Juja Road, Eastleigh Section 3
- Contacts: 0726 848 955 / 0700 385 023
- Zones:
- Zone 1: Kangundo Road
- Zone 2: Babadogo, Dandora
- Zone 3: Buruburu
- Zone 4: Jogoo Road
- Zone 5: Eastleigh
5. Southern Region
- Location: Off Joseph Kang’ethe Road, Woodley Estate
- Contact: 0726 848 915
- Zones:
- Zone 1: Kilimani, Kileleshwa, Lavington, Hurlingham, Riverside, Ngong Road
- Zone 2: Kibera, Highrise, Ngumo, Woodley, Jamhuri, Golfcourse, Highview
- Zone 3: Karen, Lang’ata
6. Western Region
- Location: Off Waiyaki Way, Along Chiromo Lane
- Contacts: 0726 848 972 / 0704 493 094
- Zones:
- Zone 1: Parklands, Westlands
- Zone 2: Springvalley, Kangemi, Rhapta Road, Gigiri, Kyuna, Loresho, Ruaka, Uthiru
- Zone 3: Lavington, Kawangware, Dagoretti, Kinoo
7. Informal Settlements
- Location: 2nd Floor, National Water Plaza, Dunga Road, Industrial Area
- Contacts: 0705 134 625 / 0769 305 576
- Zones:
- Zone 1: Maendeleo Community School, Mukuru Kwa Reuben Chief’s Camp, Gatoto Primary, Our Lady of Nazareth, Mukuru Kwa Njenga, St Elizabeth, Lungalunga Health Centre, Viwandani Chief’s Camp, Mukuru Kwa Reuben Police Post, Kwa Njenga Mosque, Star of Hope, Mukuru Kayaba Primary School, Kaloleni Primary School
- Zone 2: Korogocho Chief’s Camp, Mathare DCC Office, Kosovo Chief’s Camp, Mathare North Chief’s Camp, Kahawa Soweto Health Centre, Matopeni Police Post, Matopeni Chief’s Camp, Mji wa Huruma
- Zone 3: Kibera Laini Saba Chief’s Camp, Kibera Silanga Community Grounds, Raila Educational Centre, Kibera DCC, Ng’ando New Estate, Southlands, Dagoretti Muslim Primary, Riruta Mosque, Kibera Law Courts, Gitiba Primary, 42 Kibera, Kibera Soweto Chief’s Camp, Bangladesh
These regional offices and zones are designed to streamline water and sewerage services across Nairobi.
