How to Get Your M-PESA Statement in Kenya (2025 Guide)

Whether you’re applying for a loan, tracking your expenses, or filing business records, your M-PESA statement is a vital financial document. Safaricom offers several convenient ways to access both mini and full M-PESA statements in Kenya.

This updated guide explains how to get your statement via USSD, email, the M-PESA app, and other verified channels — quickly and securely.

📋 Types of M-PESA Statements

Before we dive into the methods, here are the two main statement types available:

• ✅ Mini Statement – A quick SMS with your last five transactions.
• ✅ Full Statement – A detailed breakdown of all M-PESA transactions over a selected period (e.g., last 3, 6, or 12 months), sent to your email.

✅ 1. Get M-PESA Statement via USSD Code *334#

This is the most accessible option using any basic or smartphone.

Steps:

1. Dial *334# on your Safaricom line.
2. Select “My Account”.
3. Choose “M-PESA Statement”.
4. Pick between:
   • Mini Statement (sent by SMS)
   • Full Statement (sent via email)
5. For a full statement:
   • Enter your National ID or Passport number.
   • Input your email address.
   • Enter your M-PESA PIN to confirm.

📩 Your statement will be delivered to the specified email in PDF format.

🔐 Note: The PDF is password-protected. Use your ID/Passport number as the password to open it.

✅ 2. Get M-PESA Statement via the M-PESA App

This method is fast, digital, and allows custom date selection.

Steps:

1. Download the M-PESA App from Google Play Store or Apple App Store.
2. Log in using your M-PESA PIN or biometrics.
3. Tap “Statements” on the dashboard.
4. Choose your desired period (last 3, 6, or 12 months).
5. Tap “Generate Statement” to download or email the PDF.

📱 Suitable for those with smartphones and reliable internet access.

✅ 3. Use SIM Toolkit (STK) for Mini Statement

This method works on both smartphones and feature phones.

Steps:

1. Open your SIM Toolkit.
2. Tap “M-PESA” > “My Account” > “Mini Statement”.
3. Enter your M-PESA PIN.
4. You’ll receive an SMS showing your last five transactions.

This is ideal for quick balance or transaction checks.

✅ 4. Safaricom Self-Care Portal (Online Method)

This is a convenient desktop option.

Steps:

1. Visit the Safaricom Self-Care website.
2. Register or log in with your Safaricom number.
3. Navigate to the M-PESA tab.
4. Select “Statements” and define your preferred date range.
5. Download the PDF or email it directly.

🌐 Ideal for professionals or business users managing finances.

✅ 5. Visit a Safaricom Shop for a Certified Statement

If you need a printed or stamped statement for court, visa, or audit purposes:

Steps:

1. Visit your nearest Safaricom Retail Shop.
2. Present your original ID or Passport.
3. Request a certified M-PESA statement.
4. Pay the applicable processing fee (if any).

🧾 Certified copies are useful for official submissions.

🔐 Opening a Password-Protected M-PESA Statement

If your statement is sent via email, it will be protected. Here’s how to access it:

• Password: Enter your ID or Passport number exactly as registered with M-PESA (no spaces, all caps where applicable).

Example: If your ID is 12345678, that’s your PDF password.

📝 Key Notes & Tips

• ✔️ You can request statements for custom periods (e.g., Jan–Mar 2024).
• ✔️ Always double-check that your email is updated in M-PESA records.
• ✔️ If you don’t receive your email, check your spam/junk folder.
• ✔️ Mini statements are free, while certified statements may attract a small fee.

📞 Need Help?

For assistance:

• Dial 100 (Prepaid) or 200 (Postpaid) on your Safaricom line
• Visit a Safaricom shop near you

✅ Conclusion

Getting your M-PESA statement in Kenya is simple and secure using any of the available methods — whether through USSD, the M-PESA app, SIM Toolkit, or Safaricom’s online portal. Whether you’re tracking expenses or filing records, you can access your full transaction history within minutes.