How To Get An Airtel Money Statement In Kenya

How To Get An Airtel Money Statement In Kenya. Obtaining an Airtel Money statement in Kenya is straightforward and can be done through several methods. Here’s a detailed guide on how to get your Airtel Money statement:

1. Using USSD *334#

You can use the USSD code *334# to get a mini statement of your last five transactions or to have a summary sent to your email.

For the last five transactions:

1. Dial *334# on your phone.
2. From the menu, select option 8: My Account/PIN.
3. Select option 7: Next.
4. Choose option 1: Mini Statement.
5. Select the first option for the last five transactions.
6. Enter your Airtel Money PIN and press OK.
7. You will receive an SMS from Airtel detailing your last five transactions.

To get a statement by email:

1. Dial *334# on your phone.
2. From the menu, select option 8: My Account/PIN.
3. Select option 7: Next.
4. Choose option 1: Mini Statement.
5. Select option 2: Summary on email.
6. Enter your preferred email address.
7. Input your Airtel Money PIN and press OK.
8. A confirmation message will be sent to your phone, and the statement will be sent to your email inbox immediately.

2. Using the My Airtel App

The My Airtel app allows you to view your transaction history for up to three months.

1. Download the My Airtel app from Google Play Store or Apple App Store.
2. Open the app and complete the setup.
3. Navigate to the MORE tab and tap on it.
4. Select Airtel Money Services, then choose Transaction History.
5. View all transactions done on your account.
6. To specify transaction dates, tap on MODIFY, choose the desired dates from the calendar, and hit Search. The transaction statement will be displayed.

3. Visiting an Airtel Shop

For statements spanning three months or more, visit any Airtel service center.

1. Bring your national ID for verification purposes.
2. Engage with a customer care representative.
3. Request the Airtel Money statement for the required period.

4. Calling Airtel Money Customer Care

If you need further assistance:

1. Call Airtel customer care by dialing 100 or 0733 100 100.
2. Alternatively, connect with Airtel customer care through their official social media platforms, such as Facebook and X (formerly Twitter).

By following these steps, you can easily obtain your Airtel Money statement, whether for recent transactions or for more extended periods.