How to Cancel Safaricom Premium SMS Services at Once. Safaricom offers various premium SMS services that can be costly if not managed. These services often include updates, love quotes, Bible quotes, and more, and can charge up to Kshs. 30 per SMS. If you find these services inconvenient and want to cancel them, follow the steps below to unsubscribe from all premium SMS services at once.
Steps to Cancel Safaricom Premium SMS Services
- Dial *100#:
- Open your phone’s dialer and enter *100#, then press the call button.
- Select My Subscriptions:
- From the menu that appears, select option 5 for “My Subscriptions.”
- View Active Subscriptions:
- Choose option 1 for “My Active Subscriptions.” This will display all the premium services you are currently subscribed to, along with their daily charges.
- Unsubscribe from Services:
- Select the subscription you wish to unsubscribe from. Follow the prompts to unsubscribe from each service. Typically, you will need to reply with 1 to confirm the unsubscription.
- Receive Confirmation:
- You will receive a message from Safaricom confirming that you have successfully unsubscribed from the service.
- Verify Unsubscription:
- Redial *100# and repeat the steps to check if the subscriptions have been successfully cancelled.
Additional Tips: Stopping Promotional Messages
If you also want to stop receiving promotional messages, you can block the shortcodes sending these messages. Here’s how:
- Dial *100#:
- Enter *100# on your phone and press the call button.
- Select My Subscriptions:
- Choose option 5 from the menu.
- Stop Promotional Messages:
- Select the option for “Promotional Messages.”
- Choose either option 2 to stop all promotional messages or block messages by sender name.
- Confirm the Changes:
- You will receive a confirmation message from Safaricom indicating that promotional messages have been stopped.
Conclusion
By following these steps, you can cancel all premium SMS services and stop unwanted promotional messages from Safaricom. This will help you manage your phone credit better and avoid unnecessary charges. For more information or assistance, you can contact Safaricom customer service. Additionally, you can check out Safaricom M-PESA charges and learn how to pay for Home Fibre services using M-PESA for more convenience.
