How to Withdraw Money from KCB Bank to M-PESA using *522#

Kenya Commercial Bank (KCB) provides a convenient way to transfer money from your KCB account to your M-PESA account using the USSD code *522#. This service allows you to perform transactions from any mobile phone, whether it’s a feature phone or a smartphone. Follow the steps below to complete the transaction easily.

Requirements

• A registered KCB account linked to your mobile number.
• Access to a mobile phone with an active SIM card.
• Knowledge of your KCB mobile banking PIN.

Steps to Withdraw Money from KCB Bank to M-PESA

1. *Dial 522#
   • On your mobile phone, dial *522# to access the KCB mobile banking menu.
2. Select Send Money
   • From the menu options displayed, select “Send Money.”
3. Choose Send to M-PESA
   • In the next menu, choose the option “Send to M-PESA.”
4. Select Source Account
   • Select the KCB account from which you want to withdraw the money. This account should be linked to your phone number.
5. Enter Recipient Number
   • Choose whether you are sending the money to your own M-PESA number or another number:
     • For your own number, select “Send to Own Number.”
     • For another number, select “Send to Other Number” and enter the recipient’s M-PESA number.
6. Enter Amount
   • Input the amount of money you wish to withdraw to the M-PESA account.
7. Enter KCB Mobile Banking PIN
   • Enter your KCB mobile banking PIN to authorize the transaction.
8. Confirm Transaction
   • Review the transaction details, including the amount and recipient number. Confirm the details and submit the transaction.
9. Receive Confirmation
   • You will receive a confirmation message from KCB Bank indicating that the transaction was successful.
   • Additionally, you will receive an SMS from M-PESA confirming that the money has been deposited into the specified M-PESA account.

Benefits of Using *522# for Withdrawals

• Convenience: Perform transactions from anywhere, anytime.
• No Internet Required: Ideal for feature phones or areas with poor internet connectivity.
• Fast and Secure: Instant transfer with secure PIN verification.

Additional Tips

• Ensure Sufficient Funds: Check your KCB account balance before initiating a transfer to ensure you have sufficient funds.
• Correct Details: Double-check the recipient number and amount to avoid errors.
• Security: Keep your mobile banking PIN confidential and do not share it with anyone.

By following these steps, you can easily withdraw money fro