Kenya Commercial Bank (KCB) provides a convenient way to transfer money from your KCB account to your M-PESA account using the USSD code *522#. This service allows you to perform transactions from any mobile phone, whether it’s a feature phone or a smartphone. Follow the steps below to complete the transaction easily.
Requirements
- A registered KCB account linked to your mobile number.
- Access to a mobile phone with an active SIM card.
- Knowledge of your KCB mobile banking PIN.
Steps to Withdraw Money from KCB Bank to M-PESA
- *Dial 522#
- On your mobile phone, dial *522# to access the KCB mobile banking menu.
- Select Send Money
- From the menu options displayed, select “Send Money.”
- Choose Send to M-PESA
- In the next menu, choose the option “Send to M-PESA.”
- Select Source Account
- Select the KCB account from which you want to withdraw the money. This account should be linked to your phone number.
- Enter Recipient Number
- Choose whether you are sending the money to your own M-PESA number or another number:
- For your own number, select “Send to Own Number.”
- For another number, select “Send to Other Number” and enter the recipient’s M-PESA number.
- Choose whether you are sending the money to your own M-PESA number or another number:
- Enter Amount
- Input the amount of money you wish to withdraw to the M-PESA account.
- Enter KCB Mobile Banking PIN
- Enter your KCB mobile banking PIN to authorize the transaction.
- Confirm Transaction
- Review the transaction details, including the amount and recipient number. Confirm the details and submit the transaction.
- Receive Confirmation
- You will receive a confirmation message from KCB Bank indicating that the transaction was successful.
- Additionally, you will receive an SMS from M-PESA confirming that the money has been deposited into the specified M-PESA account.
Benefits of Using *522# for Withdrawals
- Convenience: Perform transactions from anywhere, anytime.
- No Internet Required: Ideal for feature phones or areas with poor internet connectivity.
- Fast and Secure: Instant transfer with secure PIN verification.
Additional Tips
- Ensure Sufficient Funds: Check your KCB account balance before initiating a transfer to ensure you have sufficient funds.
- Correct Details: Double-check the recipient number and amount to avoid errors.
- Security: Keep your mobile banking PIN confidential and do not share it with anyone.
By following these steps, you can easily withdraw money fro
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