Resetting Your Screen Time Passcode on Personal Devices

For iPhone and iPad:

1. Navigate to Settings > Screen Time.
2. Select Change Screen Time Passcode and tap it again to proceed.
3. Choose Forgot Passcode? found at the bottom of the screen.
4. Input the Apple ID and its corresponding password that were initially used to establish the Screen Time passcode. If you have forgotten your Apple ID password, follow the prompts to recover it.
5. Set a new passcode and confirm it by entering it a second time to complete the process.

For Mac:

1. Ensure your Mac is running at least macOS Catalina version 10.15.4.
2. Access Apple menu  > System Settings or System Preferences, and then select Screen Time.
3. Click Change Passcode, then select Forgot Passcode.
4. Input your Apple ID and password linked to the original Screen Time passcode setup.
5. Set a new passcode and re-enter it to verify.

Remember, if Share Across Devices is enabled, updating your passcode on one device will automatically update it on all connected devices.

Resetting Screen Time Passcode for a Child’s Device Using Family Sharing

For iPhone and iPad:

1. On the family organizer’s device, navigate to Settings > Screen Time.
2. Scroll down and select the child’s name under Family.
3. Tap Change Screen Time Passcode, and authenticate using Face ID, Touch ID, or your device passcode.
4. Enter a new passcode and confirm it by entering it again.

For Mac:

1. Make sure your Mac is updated to macOS Catalina 10.15.4 or later.
2. Go to Apple menu  > System Settings or System Preferences, then click Screen Time.
3. From the pop-up menu, select the child’s name.
4. Click Change Passcode, then Forgot Passcode.
5. Enter the Apple ID and password initially used to set the child’s Screen Time passcode.
6. Input a new passcode and re-enter it for confirmation.

If Share Across Devices is active, the new passcode will sync across all devices connected under this feature.

Troubleshooting Screen Time Passcode Issues

If you encounter issues resetting your Screen Time passcode, confirm that you are using the correct Apple ID associated with the original Screen Time setup. This may be different from the Apple ID currently logged into your device, especially if you’re part of a Family Sharing group. It might also be necessary to use a family member’s or your child’s Apple ID.

Should problems persist after checking these elements, consider reaching out to Apple Support for further assistance.