PostBank Kenya Head Office: Contact Information, Address & Working Hours
For any inquiries, feedback, or support, you can get in touch with the PostBank Kenya Head Office through the contacts below. Whether you need help with mobile banking, account services, or institutional solutions, the dedicated team is available to assist you.
📍 Head Office Address
Kenya Post Office Savings Bank
Postbank House, 16 Banda Street
P.O. Box 30311-00100, Nairobi, Kenya
Located in the heart of Nairobi’s Central Business District, PostBank House serves as the central hub for national banking operations and customer service.
☎️ Contact Information
📞 Switchboard
+254 020 2229551–6
☎️ Help Desk
+254 020 2803333 / 2803341 / 2803350 / 2803248
📱 Mobile Lines
+254 716 918999
+254 734 856353
💬 SMS Inquiries
Text to 20489
📧 Email Inquiries
For general questions, complaints, or feedback, send an email and the customer support team will respond promptly.
🕐 Working Hours
| Day | Opening Hours |
|---|---|
| Monday–Friday | 8:30 AM – 4:00 PM |
| Saturday | 8:30 AM – 12:30 PM |
| Sunday & Holidays | Closed |
📌 Services Offered at the Head Office
- Customer support and account assistance
- Mobile and internet banking help
- Corporate and institutional banking services
- Loan product guidance (e.g., Jijenge loans)
- General banking inquiries and escalations
✅ Why Contact PostBank Head Office?
- Get assistance with unresolved branch issues
- Inquire about national banking products
- Access executive and corporate banking solutions
- Report lost cards, fraud, or service disruptions
- Clarify terms, conditions, and compliance queries
🧭 Visit or Call Us Today
If you’re in Nairobi or its environs, walk into Postbank House on Banda Street for personalized service. Otherwise, call, SMS, or email using the contacts provided.
PostBank Kenya—Your Trusted Financial Partner Nationwide.
