Huduma Centres in Kenya are one-stop shops that provide a wide array of government services to citizens, streamlining access and enhancing efficiency. Here’s a comprehensive list of services offered at these centres:
1. National Social Security Fund (NSSF):
- Replacement of NSSF card
- Individual membership registration
- Employer registration
- Access to member statements
- Processing of claims and benefits
- Application for survivor benefits
2. National Hospital Insurance Fund (NHIF):
- Replacement of NHIF card
- Membership registration
- Amendment of existing membership details
3. Kenya Revenue Authority (KRA):
- KRA PIN registration and updates
- Application for tax compliance certificates
- Correction of PIN data
- Filing of tax returns
- Application for tax amnesty for diaspora citizens
4. National Construction Authority (NCA):
- Issuance of construction/building permits
- Issuance of compliance certificates
5. Civil Registration Department:
- Birth notification and registration
- Issuance and replacement of birth certificates
- Death reporting and issuance of death certificates
- Late registration of births and deaths
- Authentication of birth and death certificates
6. Kenya Power:
- Application for electricity connection
7. Business Registration Services:
- Business and company name search
- Registration of business names and companies
8. National Registration Bureau:
- Application for initial and duplicate national ID cards
- Change of particulars on ID cards
9. Gender and Affirmative Action Funds:
- Provision of credit services for women entrepreneurs
10. Independent Electoral and Boundaries Commission (IEBC):
- Voter registration
11. Department of Immigration Services:
- Application and renewal of Kenyan passports
- Application for temporary passports
- Visa applications
- Application for permits and passes
12. Kenya Police Service:
- Application for certificates of good conduct
- Issuance of police abstracts
13. State Department for Labour:
- Application for older persons’ grants
- Registration and renewal of self-help groups and community-based organizations
14. Ministry of Lands:
- Land search applications
- Application for land title deeds
- Processing of applications for change of user, extension of lease, and subdivision
15. National Transport and Safety Authority (NTSA):
- Online renewal of driver’s licenses
- Application for smart driver’s licenses
16. The National Treasury:
- Processing of pension claims and dependents’ pensions
- Claims for returned pensions
- Change of pay point
- Status inquiries on pension claims
- Processing of Work Injury Benefits Act and Group Personal Accident Insurance claims for civil servants
17. Office of the Attorney General – Registrar of Marriages:
- Civil marriage registration
18. County Government Services:
- Issuance of single business permits
- Payment of rent and land rates
- Processing of building plans
- Application for water and sewerage connections
- Seasonal parking tickets
- Health promotional services
- Boda boda licensing
- Payment of water bills
- Advisory services on agriculture, investments, and education
19. National Environment Management Authority (NEMA):
- Processing of environmental impact assessments and audit reports
20. Retirement Benefits Authority (RBA):
- Pension and benefits services for the informal sector
- Licensing of fund managers, custodians, and fund administrators
For more detailed information on services and to book appointments, visit the official Huduma Kenya website:
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