KCB Bank Uganda Limited is a fully licensed commercial bank in Uganda, regulated by the Bank of Uganda. Established in 2007, the bank has grown steadily to become one of the country’s trusted financial institutions, serving individuals, SMEs, and corporate clients with a broad range of services. Its headquarters are located at Commercial Plaza Complex, Plot 7 Kampala Road, Kampala.
As a subsidiary of KCB Group Plc, headquartered in Nairobi, Kenya, KCB Bank Uganda benefits from the financial strength and regional integration of one of East Africa’s largest financial institutions. KCB Group operates in Kenya, Tanzania, Rwanda, South Sudan, Burundi, and Uganda, with a representative office in Ethiopia. The group is listed on the Nairobi Securities Exchange (NSE) and cross-listed on the Uganda Securities Exchange (USE) under the ticker symbol KCB.
By 30 June 2019, KCB Group had reported total assets of KES 746.51 billion (US$7.46 billion), underscoring its strong financial base. This backing enables KCB Bank Uganda to provide innovative financial products and competitive banking solutions for retail, SME, and corporate clients.
Branch Network in Uganda
KCB Bank Uganda launched its operations in Kampala in November 2007, and has since expanded its presence across the country. As of July 2020, the bank operated 16 branches nationwide, ensuring accessibility for customers in both urban and upcountry regions.
The branch locations include:
- Kampala Road
- Ben Kiwanuka Street
- Luwum Street
- Sixth Street Industrial Area
- Oasis Mall
- Ndeeba
- Kikuubo
- Forest Mall Lugogo
- Jinja
- Mbale
- Mbarara
- Hoima
- Fort Portal
- Arua
- Gulu
- Lira
These branches are strategically positioned to support retail clients, SMEs, and corporate businesses, ensuring nationwide financial inclusion.
Services Offered
KCB Bank Uganda provides a wide range of banking services tailored to meet diverse customer needs. These include:
- Personal Banking – Savings accounts, current accounts, personal loans, and mortgages.
- SME Banking – Working capital loans, trade finance, overdrafts, and business advisory services.
- Corporate Banking – Treasury services, corporate loans, and structured financing.
- Digital Banking – Internet banking, mobile banking apps, and agency banking services.
Through these services, the bank supports Uganda’s economic growth by empowering individuals and businesses with reliable financial solutions.
Leadership & Governance
The bank operates under the strategic guidance of KCB Group Plc, with a strong governance structure that ensures compliance with Ugandan financial regulations while aligning with the group’s regional growth strategy.
Contact Information
- Email: [email protected]
- Phone: +256 417 118200
- Website: https://ug.kcbgroup.com/
- Address: Plot 7, P.O. Box 7399, Commercial Street, Kampala, Uganda
