Learn how to use Safaricom’s Niokolee service, a convenient way for prepay subscribers to request and share airtime among friends and family within the Safaricom network in Kenya.
Introduction
Niokolee is a valuable service offered by Safaricom that enables prepay subscribers (excluding those who are roaming) to request airtime, also known as ‘kredo’, from their contacts within the network. This guide provides a detailed walkthrough on how to use the Niokolee service, including how to request airtime, accept requests, and check your balance.
Eligibility and Limitations
- Eligibility: All Safaricom prepay subscribers not currently roaming.
- Request Limits: Up to Ksh 100 per request with options of Ksh 10, 20, 30, 50, and 100.
- Daily and Monthly Limits: Maximum of 2 requests per day and 10 requests per month.
- Usage: Niokolee airtime can be used for both on-net and off-net calls and SMS but cannot be used to call numbers on other networks immediately.
- Validity: Airtime has a 24-hour validity period, with no carryover of unused credits.
How to Make a Niokolee Request
- Initiate Request:
- Dial *444# from your Safaricom line.
- Select ‘Niokolee’ followed by ‘Request Kredo’.
- Enter Details:
- Input the Safaricom number of the person you are requesting airtime from (the benefactor).
- Choose the amount of airtime you wish to request from the predefined options.
- Submit Request:
- Confirm and submit your request. You will receive a confirmation once the request is made.
How to Accept a Niokolee Request
- Receive Notification:
- When someone makes a Niokolee request to your number, you’ll receive a notification from 444 444 to either accept or decline the request.
- Accept Request:
- If you choose to accept, the specified amount of airtime will be deducted from your account and transferred to the requester.
- Both parties will receive a confirmation message once the transaction is successful.
How to Check Your Niokolee Balance
- Check Balance:
- Dial *444# or send an SMS to 144 to check your Niokolee balance.
- You will receive an SMS detailing your remaining airtime and validity.
Conclusion
Niokolee by Safaricom offers a straightforward solution for sharing airtime within its network, helping ensure that friends and family can stay connected even when low on credit. Remember to manage your requests wisely, adhering to the daily and monthly limits, and make the most out of the airtime within the 24-hour validity period. Whether you’re in need or looking to help someone else, Niokolee makes airtime sharing quick and easy.
