DStv is Kenya’s top pay television service, providing an array of sports, movies, music, and lifestyle entertainment to millions of households. Paying for your subscription has never been easier, especially with M-Pesa. By using the M-Pesa payment service, you can make your monthly payments at any time and from anywhere, keeping your DStv services uninterrupted.
This step-by-step guide will walk you through how to make a payment for your DStv subscription via M-Pesa, ensuring you stay connected with your favorite shows.
DStv Packages and Monthly Subscription Fees in Kenya
DStv offers a variety of packages tailored to different budgets and preferences. Below is a breakdown of the available DStv packages and their monthly fees:
| Package | Monthly Price (Ksh) | Number of Channels Available |
|---|---|---|
| DStv Lite | 750 | 51+ |
| DStv Access | 1,300 | 95+ |
| DStv Family | 2,000 | 120+ |
| DStv Compact | 3,700 | 135+ |
| DStv Compact+ | 6,500 | 135+ |
| DStv Premium | 10,500 | 175+ |
Before making a payment, ensure your DStv decoder is turned on to avoid error codes like E16-4 after payment.
How To Pay For DStv Via M-Pesa in Kenya
Paying for DStv via M-Pesa is fast, easy, and can be done in a few simple steps. Here’s how:
Steps for Payment via M-Pesa
- Go to your M-Pesa menu: Open the M-Pesa menu on your phone.
- Select ‘Lipa na M-Pesa’: Choose the Lipa na M-Pesa option.
- Choose Paybill: Select the Paybill option.
- Enter Business Number: Input the Paybill number 444900, which is the official Multichoice Paybill number for DStv.
- Enter Account Number: Type in your DStv smartcard number (this can be found on the back of your decoder card).
- Enter the Payment Amount: Input the amount you wish to pay based on your DStv package.
- Enter Your M-Pesa PIN: Confirm your payment by entering your M-Pesa PIN and press OK.
- Wait for Confirmation: You will receive confirmation SMS messages from both M-Pesa and DStv, indicating that your payment has been successfully processed.
Once your payment is complete, your DStv channels will be restored almost instantly, allowing you to continue enjoying your favorite programs.
Benefits of Using M-Pesa to Pay for DStv
There are several advantages to using M-Pesa for DStv payments:
- Convenience: You can make payments anytime, anywhere, without the need to visit DStv offices.
- Speed: Transactions are processed in minutes, so your account is updated almost immediately.
- Accessibility: M-Pesa is available to all Safaricom users, making it widely accessible across Kenya.
- 24/7 Availability: You can pay your bill at any time, including weekends and public holidays, providing great flexibility.
- No Long Queues: Skip the hassle of waiting in line by using M-Pesa from the comfort of your home.
Where To Get Help if Payment Fails
Sometimes, payments may not reflect immediately. If you encounter issues or if your payment takes longer than expected, you can get assistance by contacting DStv customer care. The fastest way to get a response is through Twitter.
DStv Customer Support Contacts
- Phone: +254 711 066000
- Twitter: @DStv_Kenya
- Facebook: DStv Kenya
Always ensure you have your DStv smartcard number and the payment confirmation message when reaching out to customer support.
Wrapping Up
Knowing how to pay for your DStv subscription via M-Pesa is a simple and effective way to ensure your service stays active without interruptions. The process is quick, secure, and available 24/7, making it perfect for busy individuals or anyone who prefers digital payments.
If you follow the steps above, you’ll be able to pay for your DStv subscription seamlessly, and enjoy uninterrupted access to all your favorite shows and channels. If any issues arise, DStv customer care is always available to assist you.
