Here’s a guide on how to check unclaimed financial assets in Kenya through the Unclaimed Financial Assets Authority (UFAA), which administers unclaimed assets under the Unclaimed Financial Assets Act. Unclaimed assets include dormant bank accounts, unclaimed dividends, utility deposits, retirement benefits, and more.
How to Check Unclaimed Assets in Kenya
Option 1: Online via the UFAA Website
- Visit the UFAA website.
- Select Start Claiming to access the claims portal.
- Log in or create an account if you’re a new user.
- Once logged in, use the search bar to enter the name of the asset owner.
- If unclaimed assets are found, a list will be displayed. You can proceed to claim by following the provided options.
Option 2: Via USSD (*361#)
- Dial *361# on your mobile phone.
- Follow the prompts to register, providing your official name and National ID number.
- You’ll receive a PIN, which you’ll use to log in.
- Redial *361# and select Option 1: Search for unclaimed assets.
- Enter the asset owner’s official name or ID number.
- A list of unclaimed assets will be displayed.
Required Documents for Claiming Assets
To claim any unclaimed asset, you’ll need:
- A signed consent form.
- Completed Original Owner(s) Claim Form (Form 4A).
- Completed Indemnity Agreement (Form 5).
- Confirmation letter from the holder verifying the transfer of assets to UFAA.
- Certified copy of the claimant’s national ID or passport.
- Copy of claimant’s KRA PIN certificate.
Unclaimed Financial Assets Authority (UFAA) Contacts
- Location: Pacis Centre, 2nd Floor, Slip Road, Off Waiyaki Way, Westlands, Nairobi.
- Phone: 020 402 3000 / 0706 866 984 / 0736 559 152
This process ensures that rightful owners or their beneficiaries can claim unclaimed financial assets efficiently.
