If you’re a business owner looking to simplify your payment collection process, applying for a Safaricom till number could be the solution. The till number enables businesses to accept payments via Mpesa for goods and services, providing a secure and efficient payment method for customers. Whether you’re running a retail shop, restaurant, or service-based business, Lipa na Mpesa via a till number enhances your business transactions.
In this guide, we’ll walk you through the steps to apply for a Safaricom till number, activate it, and start using it for your business. Let’s get started!
How to Apply for Safaricom Till Number: Step-by-Step
1. Apply for Safaricom Till Number Online
The easiest way to apply for a Safaricom till number is through Safaricom’s Self-Onboarding Portal. This process can be done entirely online, making it quick and convenient. Here’s how to apply:
- Visit the Self-Onboarding Portal: Go to the official portal at https://m-pesaforbusiness.co.ke.
- Click “Apply Now”: Once on the portal, click the “Apply Now” button.
- Select the Type of Business: Choose between options such as Individual, Sole Proprietor, or Limited Liability Company based on the structure of your business.
- Complete the Application Form: Fill out the necessary business information, including your business name, phone number, and KRA Pin.
- Submit Your Documents: You’ll need to upload the required documents (outlined below) to complete the application process.
- Wait for Processing: The application is usually processed in less than 24 hours. Once approved, you’ll receive an SMS with your till number and store number.
- Download the Lipa na Mpesa Sticker: After receiving your till number, download the Lipa na Mpesa sticker for display at your business location.
2. Apply for a Till Number at a Safaricom Retail Shop
If you prefer face-to-face assistance, you can apply for a Safaricom till number at any Safaricom retail shop near you. Simply visit the shop with the necessary documentation (listed below) and fill out the required forms.
Requirements for Applying for Safaricom Till Number
To successfully apply for a Safaricom till number, ensure you have the following documents ready:
For an Individual
- A copy of your National ID or Passport.
- A KRA Pin certificate.
- A cancelled cheque or a bank letter confirming your account details.
For a Sole Proprietor
- A copy of your business permit or registration certificate.
- A copy of your National ID.
- A KRA Pin certificate.
- A cancelled cheque or bank letter confirming account details.
For a Limited Liability Company
- Annual returns and completed receipts.
- A cancelled cheque or bank letter confirming the company’s account details.
- Company KRA Pin certificate.
- Certificate of incorporation.
- CR12 (company director information, valid for 90 days).
- A copy of the director’s National ID or Passport.
- Director’s KRA Pin certificate.
- Resolution letter signed by the company’s directors.
How to Activate Your Safaricom Till Number
After applying for your Safaricom till number, you need to activate it so that you can start receiving payments from customers. Here’s how to activate:
Activate Using USSD Code:
- Dial
*234#from the nominated phone number. - Go to Mpesa Business Till.
- Enter the store number received in the confirmation SMS.
- Accept the terms and conditions by selecting “Yes”.
- Submit and wait for the confirmation message.
Activate Using the Mpesa Business App
If you prefer using an app, you can activate your till through the Mpesa Business App, available for download from both the Google Play Store and Apple App Store. The app also allows you to manage multiple tills, making it convenient for businesses with several locations.
Activate Your Till SIM Card
When you apply for your Safaricom till number, you’ll also receive a SIM card dedicated to your till. To activate the SIM card:
- Insert the SIM card into your phone.
- Dial 212 to choose your preferred language.
- Make a test payment to the till number.
- You’ll receive an SMS confirmation once the payment is processed.
How to Change Your Till PIN
Once your Safaricom till number is activated, you should change the PIN for security purposes. Follow these steps:
- Dial
*234#on the nominated line. - Go to Mpesa Business Till.
- Enter your store number.
- Choose Account Services, then select “Change PIN”.
- Enter the operator ID and the old PIN.
- Create a new PIN and confirm it.
- Submit, and you’ll receive a confirmation SMS.
How to Start Using Your Safaricom Till Number
Once your Safaricom till number is activated, you can start using it to accept payments for your business:
- Share your till number with customers for payments via Lipa na Mpesa.
- Ensure your till number sticker is prominently displayed at your business location.
- As customers pay, you’ll receive payment notifications via SMS.
Additional Features of Safaricom Till Number
- Track Payments: The till number allows you to easily track payments made to your business.
- Easy Integration: It integrates seamlessly with Mpesa, ensuring a smooth experience for both customers and business owners.
- Secure Transactions: Payments are secure, reducing the risk of fraud or errors.
Recap: How to Apply for Safaricom Till Number
To apply for a Safaricom till number, follow these easy steps:
- Visit Safaricom’s self-onboarding portal online or go to a Safaricom retail shop.
- Submit the required documents based on your business type.
- Activate your Mpesa till number using USSD code or the Mpesa Business App.
- Start accepting payments and managing your till number.
Remember, the process is free, and you’ll have your till number up and running within 24 to 48 hours.
Conclusion
Applying for a Safaricom till number is simple and beneficial for any business that wants to accept Mpesa payments efficiently. By following the steps outlined in this guide, you can easily set up a till number and start transacting securely. If you need assistance, Safaricom’s customer support team is always ready to help. Start collecting payments seamlessly today!
