ABC Bank Uganda Limited

ABC Capital Bank Uganda Limited began operations in 1993 as Capital Finance Corporation Limited (CFC Ltd), a microfinance institution licensed and supervised by the Bank of Uganda under the Financial Institutions Act (2004). Since then, the bank has grown steadily, transitioning into a fully licensed commercial bank and now positioning itself as a digital-led Tier 2 bank.

Strategic Transition
ABC Capital Bank is moving from traditional banking into a digitally integrated model focused on Retail and SME segments. The strategy emphasizes:

Seamless digital banking solutions.
Customer-centric services that fit into everyday life.
Expanding access through electronic loans, mobile payments, digital savings, merchant solutions, and insurance products.

Customer Benefits
The transition to a Tier 2 digital bank is designed to provide customers with:

Greater convenience and accessibility.
Affordable and innovative services.
Enhanced security in digital transactions.
Personalized banking experiences tailored to Ugandan consumer needs.

By embracing digital banking, ABC Capital Bank empowers customers to take full control of their finances in a fast, secure, and user-friendly environment.

Vision
To be a Digital Bank that reaches the masses through advanced technology.

Mission
To continuously deliver innovative financial and non-financial solutions that create value for stakeholders and contribute to Uganda’s economic development.

Core Values

Customer Centricity – Reliable, flexible, and understanding service.
Professionalism – Integrity, sound judgment, and high service standards.
Teamwork – Collaboration as the foundation for excellence.
Excellence – Relentless pursuit of quality in every service.
Commitment – Dedication to customers, colleagues, and communities.

Strategic Goals

Become a profitable digital bank.
Be recognized as the most customer-friendly bank.
Build a reputation as the best bank to work for.

Regulatory Compliance
ABC Capital Bank Uganda Limited is regulated by the Bank of Uganda. All customer deposits are protected by the Deposit Protection Fund of Uganda (DPF) up to UGX 10 million.

Contact Information