The Naivas Loyalty Program is a comprehensive customer reward system designed to give shoppers more value for their purchases. With each qualifying transaction, registered cardholders accumulate points that can be redeemed for any products at Naivas stores across Kenya. The more you shop, the more you earn!
How to Join the Naivas Loyalty Program
Becoming a registered cardholder is simple. Visit any Naivas branch nationwide, provide your ID and phone number, and complete a short registration process that takes just a few minutes. You can even sign up for the Naivas Loyalty Program during your next shopping trip, and start accumulating points right away.
Benefits of the Naivas Loyalty Card
- Accumulate Points:
- Earn points with every qualifying purchase you make at Naivas.
- Save Money:
- Accumulated points help you save money on future purchases.
- Shop Anywhere:
- Collect points at any Naivas location across Kenya and redeem them at any branch.
- Redeem Points:
- Easily redeem loyalty points at any Naivas branch throughout the year.
- Exclusive Offers:
- Gain access to special offers and giveaways available to cardholders only.
Checking Your Loyalty Point Balance
- On Purchase Receipts:
- Check the bottom of your most recent purchase receipt to see your latest points balance.
- In-Store:
- Visit the customer care desk at any branch with your original ID to inquire about your point balance.
- Automatic Capturing:
- Points are captured automatically for M-Pesa payments.
- For card or cash payments, provide the mobile number used during registration so the cashier can apply your points.
FAQs: Common Questions About the Naivas Loyalty Program
Visit the FAQ section at the bottom of the Naivas website page to address common queries. If your specific concern isn’t covered, you can fill out a form, and Naivas will respond to you directly as soon as possible.
Make the most of your shopping with Naivas, where every purchase brings you closer to exciting rewards and special offers.
