Twiga Foods Kenya: Services, Contacts and Business Overview

Twiga Foods is a Kenyan agritech and food distribution company that connects farmers, manufacturers and retailers through a technology-driven business-to-business (B2B) marketplace. Founded in 2013, the company helps small retailers source fresh produce and fast-moving consumer goods (FMCG) through a digital ordering platform supported by an integrated logistics network.

Headquartered on Riverside Drive in Nairobi, Twiga Foods aims to improve efficiency across Kenya’s food supply chain by reducing the number of intermediaries between producers and retailers. The platform primarily serves kiosks, market vendors, neighbourhood shops, restaurants and other small businesses across the country.

Company Overview

Twiga Foods has expanded from a fresh produce marketplace into a broader distribution platform that supplies groceries, packaged consumer goods and value-added financial services to thousands of retailers across Kenya.

Services Offered

Fresh Produce Supply

Twiga sources fruits and vegetables directly from farmers and producer groups before distributing them to retailers through its logistics network.

The model is designed to help farmers reach urban markets while enabling retailers to access consistent supplies without relying on multiple wholesalers.

Consumer Goods Distribution

In addition to fresh produce, Twiga distributes a growing range of fast-moving consumer goods from manufacturers.

These products include packaged foods, beverages, cooking essentials and other everyday retail items commonly stocked by neighbourhood shops.

Mobile Ordering Platform

Retailers place orders using Twiga’s digital ordering platform instead of visiting wholesale markets.

The platform allows merchants to browse available products, submit orders and manage purchases digitally.

Last-Mile Delivery

Twiga delivers products directly to customer locations using its distribution network.

This reduces the time retailers spend travelling to wholesale markets and helps businesses maintain stock with scheduled deliveries.

Farmer Direct Sourcing

The company purchases produce directly from farmers and organized producer groups, helping streamline the agricultural supply chain.

This approach seeks to improve market access for growers while reducing unnecessary intermediaries.

Cashless Business Payments

Twiga operates a cashless ordering and payment model, allowing merchants to complete transactions digitally.

Electronic payments simplify reconciliation and reduce the risks associated with handling cash.

Buy Now, Pay Later (BNPL)

Eligible retailers may access Buy Now, Pay Later financing that allows them to restock inventory before making full payment.

Availability depends on merchant qualification and Twiga’s credit assessment policies.

Working Capital Solutions

Twiga also provides selected financing products that help retailers purchase inventory and manage business cash flow.

Credit facilities are subject to eligibility requirements and approval.

Logistics and Distribution

The company’s logistics platform coordinates product movement between suppliers, warehouses and retailers.

Its integrated supply chain is designed to improve product availability while reducing delivery costs and food waste.

Business Model

Twiga Foods operates as a technology-enabled B2B marketplace rather than a traditional supermarket or wholesale market.

Its ecosystem connects three primary groups:

• Farmers and agricultural producers
• Food manufacturers and consumer goods suppliers
• Retail businesses including kiosks, shops and market vendors

By combining digital ordering, warehousing and distribution, Twiga aims to make food distribution more efficient while improving product availability for small retailers.

Working Hours

The business listing provides the following office hours:

Retailers can place orders through Twiga’s digital platform outside normal office hours, although order processing and deliveries follow operational schedules.

Headquarters and Location

Twiga Foods’ headquarters is located at:

9 Riverside, Riverside Drive, Nairobi, Kenya

The Riverside office serves as the company’s principal corporate location for management, operations and business support.

Contact Information

Company: Twiga Foods Limited

Website: twiga.com

Phone: +254 709 258 000

Email: [email protected]

Address: 9 Riverside, Riverside Drive, Nairobi, Kenya

Why Businesses Choose Twiga Foods

Twiga Foods has become one of Kenya’s best-known agritech companies by combining technology, logistics and financing into a single procurement platform.

Businesses use Twiga to:

• Source fresh produce and groceries
• Reduce procurement time
• Access reliable deliveries
• Order digitally
• Simplify payments
• Improve inventory management
• Access eligible working capital solutions

Its technology-driven approach has helped modernize procurement for many small and medium-sized retailers across Kenya.

Frequently Asked Questions

What is Twiga Foods?

Twiga Foods is a Kenyan business-to-business marketplace that connects farmers, manufacturers and retailers through a digital food distribution platform.

When was Twiga Foods founded?

The company was founded in 2013.

Where is Twiga Foods located?

Twiga Foods is headquartered at 9 Riverside on Riverside Drive in Nairobi, Kenya.

Does Twiga Foods deliver products?

Yes. Twiga operates a logistics network that delivers fresh produce and consumer goods directly to registered business customers.

Does Twiga Foods offer financing?

Yes. Eligible retailers may access Buy Now, Pay Later and other working capital solutions, subject to approval and credit assessment.

Who are Twiga Foods’ customers?

Twiga primarily serves kiosks, grocery stores, market traders, restaurants and other small and medium-sized retail businesses that purchase stock in bulk.

Is Twiga Foods a consumer supermarket?

No. Twiga Foods operates as a B2B marketplace focused on supplying businesses rather than selling directly to individual consumers.

Read Also: Pesapal Kenya: Payment Services, Contacts and Location