Lululemon provides multiple methods to reach their customer service team via their Guest Education Center webpage. You can contact them through live chat, phone, or email. Here’s a detailed guide on how to use these methods, including their hours of operation:
Things You Should Know
- Live Chat Support: Available from 5 AM to 9 PM PT on weekdays and 6 AM to 6 PM PT on weekends.
- Customer Service Line: Call 1-877-263-9300 for assistance.
- Email Support: Use the online form or contact them at [email protected].
Method 1: Lululemon Live Chat
Step 1: Start a Chat with Lululemon’s Virtual Assistant
- Visit the Lululemon Guest Education Center webpage.
- Initiate the live chat service:
- Enter your first and last name.
- Provide your phone number and email.
- Interact with the virtual assistant:
- The assistant will collect basic information about your issue.
- You will be transferred to a live customer service agent for further assistance.
- Access on Apple devices:
- The live chat feature is supported on iOS devices.
Hours of Operation:
- Weekdays: 5 AM to 9 PM PT
- Weekends: 6 AM to 6 PM PT
Method 2: Lululemon Phone Number
Step 1: Call Lululemon Customer Service at 1-877-263-9300
- Dial the number.
- Choose your preferred language:
- Press 1 for English audio.
- Press 2 for Spanish audio.
- Follow the prompts to connect to the right department:
- Press 1: Help following up on an order
- Press 2: Help with product recommendations
- Press 3: Question about specific style or inventory availability
- Press 4: Question about a return
- Press 5: Question about a Lululemon program
- Press 6: Question about Lululemon Studio Mirror
- Press 7: Any other questions
Hours of Operation:
- Weekdays: 5 AM to 6 PM PT
- Weekends: 6 AM to 4 PM PT
Method 3: Lululemon Email
Step 1: Use the Online Form
- Go to the Lululemon Guest Education Center webpage.
- Fill out the form:
- Enter your first and last name.
- Provide your email address.
- Select the category of your issue (e.g., placing an order, returning an item) from the drop-down menu.
- Include a subject line and order number (if applicable).
- Detail your questions and concerns in the “Question” section.
Alternative: Email Directly
- Email Address:[email protected]
- Include your first and last name.
- Provide your phone number and email address.
- Include your order ID # and/or billing address for better assistance.
By following these steps, you can efficiently contact Lululemon’s customer service team and get the assistance you need.