List Of Main Airtel Customer Care Shops In Kenya. This is a list of the main Airtel customer care shops in Kenya. These shops offer all Airtel network-related services i.e selling phones, SIM cards, airtime top-ups, and accessories.
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Customers with Airtel postpaid plans can also pay their bills in these customer care shops. There are many Airtel Customer care shops across Kenya but here are the main shops.
| Shop Name | Location | Business Hours |
| Nyali | City Mall-1st floor, Nyali Mombasa | Sundays & Public holidays: Closed |
| Weekdays: 8:30am – 7:00pm | ||
| Saturdays: 10:00am – 6:00pm | ||
| Sundays & Public holidays: 10:00am – 2:00pm | ||
| Eldoret | Bargetuny plaza-ground floor, Eldoret | Weekdays: 8:00am -5:00pm |
| Saturdays: 8:30am -2:00pm | ||
| Sundays & Public holidays: Closed | ||
| Nyeri | Mbaki House-Ground floor, Nyeri | Weekdays: 8:00am to 5:00pm |
| Saturdays: 9:00am to 2:00pm | ||
| Sundays & Public holidays: Closed | ||
| Kisumu | Oginga Odinga Street, Ground Floor Kisumu | Weekdays: 8:00am – 6:00pm |
| Saturdays: 9:00am – 3:00pm | ||
| Sundays & Public holidays: Closed | ||
| Greenspan | Greenspan Mall-ground flr, Donholm | Weekdays: 8:30am – 7:00pm |
| Saturdays: 8:30am – 7:00pm | ||
| Sundays & Public holidays: 10:00am – 6:00pm | ||
| Kakamega | Mega Mall Tuskys – Mezzanine floor,Kakamega | Weekdays: 8:30am – 6:00pm |
| Saturdays: 8:30am – 6:00pm | ||
| Sundays & Public holidays: 8:30am – 6:00pm | ||
| Oval | The Oval, Ground floor Westlands | Weekdays: 8:30am to 7:00pm |
| Saturdays: 10:00am to 4:00pm | ||
| Sundays & Public holidays: Closed | ||
| Meru | Tuskys Mall -Ground floor, Meru | Weekdays: 8:30am-6:00pm |
| Saturdays: 9:00am-3:00pm | ||
| Sundays & Public holidays: Closed | ||
| Kericho | Nenyon Building ground flr | Weekdays: 8:00am-6:00pm |
| Saturdays: 9:00am-3:00pm | ||
| Sundays & Public holidays: Closed | ||
| Mtwapa-Coast | Tuskys supermarket-ground flr Mtwapa | Weekdays: 8:30am to 7:00pm |
| Saturdays: 10:00am to 6:00pm | ||
| Sundays & Public holidays: 10:00am to 4:00pm | ||
| Nakuru | Supreme Plaza, off Kenyatta avenue Nakuru | Weekdays: 8:00am-5:30pm |
| Saturdays: 9:00am-3:00pm | ||
| Sundays & Public holidays: Closed | ||
| Village Market | Village Market 1st Floor above Nakumatt | Weekdays: 8:30am to 7:00pm |
| Saturdays: 8:30am to 7:00pm | ||
| Sundays & Public holidays: 10:00am to 4:00pm | ||
| Prestige Plaza | Prestige Plaza Ground floor, Ngong Road | Weekdays: 8:30am to 7:00pm |
| Saturdays: 8.30am to 7:00pm | ||
| Sundays & Public holidays: 10:00am to 4:00pm | ||
| Junction | Junction Mall 1st floor next to food court | Weekdays: 8:30am to 7:00pm |
| Saturdays: 8:30am to 7:00pm | ||
| Sundays & Public holidays: 10:00am to 4:00pm | ||
| Westgate | 1st floor, Westgate Mall, Westlands | Weekdays: 9:00am to 8:00pm |
| Saturdays: 9:00am to 8:00pm | ||
| Sundays & Public holidays: 9:00am to 8:00pm | ||
| Garden City | Ground Floor, Garden City Mall, Thika Road | Weekdays: 8:30am to 7:00pm |
| Saturdays: 8:30am to 7:00pm | ||
| Sundays & Public holidays: 10:00am to 4:00pm | ||
| Kitale | Ground floor opp. Giga Supermarket, Kitale | Weekdays: 8.00am to 5.30pm |
| Saturdays: 8:30am to 3:00pm | ||
| Sundays & Public holidays: Closed | ||
| Malindi | Ground Floor Lamu Road, Malindi | Weekdays: 8:00am to 5:30pm |
| Saturdays: 8:30am to 3:00pm | ||
| Sundays & Public holidays: Closed | ||
| The Hub | Lower Ground Floor – The Hub, Karen. Behind KFC/DOMINOS | Weekdays: 9:00am to 9:00pm |
| Saturdays: 9:00am to 9:00pm | ||
| Sundays & Public holidays: 10:00am to 4:00pm | ||
| Parkside | Parkside Towers Ground Floor Mombasa Road | Weekdays: 8:00am to 6:00pm |
| Saturdays: 9:00am to 2:00pm | ||
| Sundays & Public holidays: Closed | ||
| Koinange | Uniafric House, Ground floor, Koinange Street | Weekdays: 8:00am to 6:00pm |
| Saturdays: 9:00am to 5:00pm | ||
| Sundays & Public holidays: Closed | ||
| Sarit Centre | Sarit center-Lower ground flr, Westlands | Weekdays: 8:30am to 7:00pm |
| Saturdays: 8:30am to 7:00pm | ||
| Sundays & Public holidays: 10:00am to 4:00pm | ||
| Mombasa | Khamis Building-Moi Avenue Mombasa | Weekdays: 8:30am to 6:00pm |
| Saturdays: 9:00am to 3:00pm | ||
| Sundays & Public holidays: Closed | ||
| TRM | TRM-2nd floor next to NIC Bank, Thika Road | Weekdays: 8:30am to 7:00pm |
| Saturdays: 8:30am to 7:00pm | ||
| Sundays & Public holidays: 10:00am to 4:00pm | ||
| Airtel Gilfillan | Ground Floor Pioneer House next to I&M, Kenyatta Avenue – Nairobi | Weekdays: 8:00am to 5:30pm |
| Saturdays: 9:00am to 3:00pm | ||
| Sundays & Public holidays: Closed |
