Kenyan home internet service providers listed with packages for 2024

Kenyan home internet service providers listed with packages for 2024. Offerings for home internet solutions have increased for Kenyan consumers. Players are entering the market at an increasing rate, all vying for the same customers.

Smaller players have been reducing the market share of major firms like Jamii Telcom, Safaricom, and Zuku.

This is particularly true in portions of Nairobi as well as the satellite towns of Kajiado and Kiambu. Undoubtedly, the smaller firms focused on areas that the larger Internet service providers had not given much attention to. Naturally, their first focus was on developed locations with a population that was desperate for unrestricted internet access.

We examine Kenya’s various internet service providers (ISPs) in this post. Furthermore, packages provided to homeowners are the main focus.

It is significant to remember that ISP coverage affects home fiber access as well. Even if you have a preferred ISP, it’s possible the firm doesn’t service your neighborhood. Therefore, price, speeds, customer service, and coverage are all crucial factors to take into account when selecting an ISP for your home internet.

Here is a List of Home Internet Service Providers in Kenya 

Safaricom Home Internet

You will receive a free Wi-Fi router from Safaricom that will be set up and installed.

Dial *400# to register as a new customer.

M-PESA PayBill number 150501 is used to make payments for Safaricom Home Fibre. Furthermore, the services are available for a 30-day period and require prepayment.

But be aware that Safaricom’s home fiber is subject to the Fair Usage Policy (FUP), which states that if you use more data than you have allotted, your internet speed will be throttled, as shown in the chart.

Additionally, the telecom provider provides 4G and 5G wireless solutions.

Faiba Home Internet (Jamii Telcom)

Faiba states that all their connections are dedicated.

Use Mpesa to pay for Faiba home by doing the following steps:

Open M-PESA on your mobile device.
Choose the Pay Bill option.
For fixed internet, enter Business No. 330330.
Where XX is your JTL FAIBA account number, enter JTLKXX in the account code field.
Put the Amount in
Send after entering your M-PESA PIN.

Telkom Home Plan

A 4G data bundle plan is available from Telkom for home users. One must buy a Telkom 4G router that uses a Sim card in order to use the service.

To subscribe to the Telkom Home bundles;

If using a mobile device, enter USSD *544#, go to, or call Telkom customer service at 100.

Recall that FUP applies to every Telkom home bundle.

Liquid Home Fibre

Customers of Liquid Home are promised limitless consumption. They have, however, made clear that there may be differences in speeds between peak and off-peak times.

To find out if they cover your area, click this website.

Poa! Home

Poa is an inexpensive internet service provider that serves the majority of Nairobi.

They offer unlimited access for KSH 1,500 per PM. Also available to their clients are 10,000 Poa Hotspots in public areas.

The initial installation costs KSH 3,500.

Reach Poa Internet by email at [email protected] or by calling 0730 762 762.

Zuku Home

Wananchi group member Zuku has the internet-only package. The consumer receives installation and a free modem here. However, Zuku’s Classic TV pack is available if you upgrade your plan for Ksh 499/-.

Zuku also offers triple play packages that include a home phone, digital TV subscription, and internet access.

Zuku can be reached at 0205-22-22 22. Zuku internet payments can only be made to 320320 via Mpesa.

The areas around Nairobi, Mombasa, Kisumu, Nakuru, and other places are served by the internet service provider. Here is where you can find out if Zuku covers your neighborhood.

Vilcom Fibre Solutions

Vilcom, a relatively recent entry, serves portions of the counties of Nairobi, Kajiado, Kiambu, and Nakuru.

Dumatel Home Plans

Please contact Dumatel at 0717 888222. After payment, you will receive a free Wi-Fi router and be connected in 48 hours.

Internet Service Provider Choice

We use the internet on a daily basis. Cost is a consideration while selecting an ISP for your home’s connectivity. As a result, one must select the package that both suits their needs and their budget.

Availability is crucial as well; being unavailable can be harmful, particularly if you work from home.

Before making a decision, make sure to read previous customers’ feedback and consult with friends and neighbors. The decision might last a lifetime.