In light of the anticipated traffic disruptions on major roads leading to Jomo Kenyatta International Airport (JKIA) on Tuesday, July 23, 2024, Kenya Airways has issued a customer advisory urging travelers to take necessary precautions to ensure smooth travel.
Travel Advisory Details
Due to expected protests, customers are advised to arrive at the airport at least four (4) hours before their scheduled flight departure time. This early arrival is crucial to avoid any potential delays en route to the airport. Kenya Airways emphasizes the importance of planning extra travel time.
Safety and Convenience
Kenya Airways apologized for any inconvenience these disruptions may cause, reiterating that the safety and well-being of their crew and customers remain their top priority.
Check-in Procedures
Travelers can check-in at the airport as early as four hours before departure. Additionally, customers can check-in online via the Kenya Airways website (www.kenya-airways.com) or through the KQ Mobile app from 48 hours to 90 minutes before departure.
Expected Delays
Despite all efforts to ensure timely departures and arrivals, Kenya Airways advises that some delays in departure and arrival times are to be expected due to the traffic disruptions.
Contact Information
For further assistance, affected customers are encouraged to contact Kenya Airways via the following channels:
- WhatsApp: +254 705 474 747
- Phone: +254 711 024 747
- X (Formerly Twitter): @KQSupport
Kenya Airways Corporate Communications released this advisory on July 22, 2024. They assure customers of their dedication to providing the best possible travel experience despite the challenges posed by the anticipated disruptions.
