JW Marriott Hotel Nairobi: Rooms, Dining & Contacts

JW Marriott Hotel Nairobi is a five-star luxury hotel on Chiromo Lane in Nairobi’s Westlands commercial district.

The hotel occupies a landmark 35-storey tower within the Global Trade Centre development and offers panoramic views across Nairobi. Marriott currently lists 315 guest rooms and suites, together with 51 serviced apartments for short and extended stays.

The property also provides six restaurants and bars, Spa by JW, an outdoor swimming pool, a 24-hour fitness centre and more than 1,700 square metres of meeting and event space.

About JW Marriott Hotel Nairobi

JW Marriott Hotel Nairobi combines modern luxury accommodation with design inspired by the African savannah.

It serves:

• International business travellers
• Leisure guests
• Conference delegates
• Corporate groups
• Families
• Long-stay residents
• Wedding and event clients
• Marriott Bonvoy members

The hotel opened in 2024 as JW Marriott’s second property in Kenya, following JW Marriott Masai Mara Lodge.

Its Westlands location provides access to Nairobi’s central business district, Museum Hill, commercial offices, shopping centres and the Nairobi Expressway.

Hotel Details

Marriott confirms that the hotel has 315 guest rooms and 51 serviced apartments.

Is JW Marriott Nairobi Kenya’s Tallest Hotel?

JW Marriott Hotel Nairobi is housed in a 35-storey hotel tower and is one of the tallest hotel buildings in Kenya.

The hotel has frequently been described in hospitality and property reports as Kenya’s tallest hotel. However, Marriott’s current property page describes it as an “iconic hotel tower” rather than formally making a national tallest-hotel claim.

A more defensible description is:

“A landmark 35-storey five-star hotel tower in Nairobi’s Westlands district.”

This avoids confusing the hotel tower with the taller office building within the Global Trade Centre complex.

Guest Rooms and Suites

JW Marriott Nairobi offers 315 rooms and suites with city views and African-inspired interiors.

Available accommodation categories may include:

• Guest room with one king bed
• Guest room with two double beds
• Club-level guest rooms
• Junior suites
• Executive suites
• Larger speciality suites
• Rooms with executive-lounge access
• Accessible rooms

Room availability, size, view and lounge access vary by booking category.

Guests should check the selected rate carefully before confirming because breakfast, lounge access, cancellation terms and Marriott Bonvoy benefits differ between rates.

Serviced Apartments

The hotel has 51 serviced apartments intended for longer stays, family visits, relocations and guests who need additional living space.

Apartment options include one-, two- and three-bedroom configurations. Marriott’s current accommodation material shows apartments with living areas, dining spaces and equipped kitchens.

Serviced apartments may be suitable for:

• Corporate relocations
• Extended business assignments
• Diplomatic stays
• Families
• Project teams
• Guests undergoing long-term treatment
• Travellers who prefer residential-style accommodation

Customers should confirm whether the rate includes housekeeping, breakfast, utility charges, laundry services and access to hotel facilities.

Executive Lounge

JW Marriott Nairobi has an executive lounge for qualifying guests.

Access may be included with:

• Selected executive-level rooms
• Certain suites
• Eligible Marriott Bonvoy Platinum Elite members
• Titanium Elite members
• Ambassador Elite members

Access remains subject to the relevant room rate, loyalty status and hotel policies.

Guests should confirm lounge hours, guest access rules and whether children are permitted during evening service.

Restaurants and Bars

JW Marriott Hotel Nairobi currently lists six on-site dining outlets:

1. Myna
2. MIDI Café and Patisserie
3. Hudson Tavern Bar & Grill
4. Mughal
5. Mr. Pang Sky Bar and Lounge
6. Pool Bar

Marriott’s official dining page confirms these six venues.

Dining hours, dress codes, minimum spending requirements and reservation policies vary.

Myna Restaurant

Myna is the hotel’s international all-day dining restaurant.

It offers:

• Breakfast
• Lunch
• Dinner
• Weekend dining
• Sunday brunch
• Indoor seating
• Outdoor terrace seating
• Private dining for small groups

Marriott describes Myna as serving international cuisine and accommodating private dining for up to 16 guests.

Guests who are not staying at the hotel can normally book a table, subject to availability.

MIDI Café and Patisserie

MIDI Café and Patisserie is a casual café serving coffee, pastries, desserts and light meals.

It may be suitable for:

• Informal meetings
• Coffee appointments
• Quick breakfasts
• Afternoon pastries
• Light lunches
• Takeaway orders

Operating hours and menu availability can change, so customers should call before making a special trip.

Hudson Tavern Bar & Grill

Hudson Tavern Bar & Grill is a casual restaurant and sports bar.

Its menu is centred on:

• Grilled steaks
• Burgers
• Bar meals
• Crafted beers
• Cocktails
• Live sports viewing

Marriott describes Hudson Tavern as suitable for casual gatherings and group bookings.

Current published hours may run from noon until late at night, but guests should confirm the schedule for their preferred date.

Mughal

Mughal is the hotel’s Indian dining restaurant.

It offers Indian cuisine in a more formal dining setting and accepts reservations through Marriott’s restaurant-booking platform or the hotel telephone number.

Customers should confirm:

• Opening days
• Lunch or dinner service
• Dress expectations
• Children’s access
• Private-dining options
• Dietary requirements

Marriott lists Mughal as one of the hotel’s principal on-site restaurants.

Mr. Pang Sky Bar and Lounge

Mr. Pang Sky Bar and Lounge is the hotel’s elevated Pan-Asian restaurant and bar.

The venue offers:

• Pan-Asian dishes
• Cocktails
• A whiskey selection
• Nairobi skyline views
• Evening dining
• Lounge seating

Marriott currently publishes a minimum spend of KSh5,000 per person and states that shorts, sneakers, flip-flops and sportswear are not permitted. Guests should verify whether these conditions remain in effect when reserving.

The venue is commonly described as being on the 31st floor.

Reservations are strongly recommended, especially for sunset hours, weekends and special events.

Pool Bar

The Pool Bar serves light meals, snacks and beverages beside the hotel’s outdoor swimming pool.

Marriott lists hours beginning at 10:00 a.m. on its current venue page, although closing times and service days may change.

Pool access may be restricted to hotel guests or customers using an eligible spa, dining or day package.

Breakfast

Breakfast is served at Myna and may also be available through MIDI Café.

Marriott currently lists buffet breakfast hours as:

Marriott’s page describes complimentary breakfast as available to hotel guests, but breakfast inclusion normally depends on the booked room rate, package or loyalty benefit. Guests should confirm their individual reservation terms.

In-Room Dining

Room service is available at JW Marriott Nairobi.

Marriott’s overview lists 24-hour room service among the property amenities, while its dining page directs guests to use the in-room QR code to view the current menu.

Late-night menus may offer fewer choices than daytime dining.

Spa by JW

Spa by JW provides massages, facials and body treatments.

Current published hours are:

Daily: 10:00 a.m.–10:00 p.m.

Appointments are required.

Guests should arrive early and disclose any relevant allergies, injuries, pregnancy or health considerations to the spa team before treatment.

Treatment prices and cancellation rules should be confirmed when booking.

Fitness Centre

The JW Fitness Centre is open 24 hours and includes cardio and strength-training equipment.

The facility features floor-to-ceiling windows and panoramic city views.

Access is primarily intended for registered hotel and residence guests.

Swimming Pool

The hotel has one outdoor swimming pool.

Marriott confirms that the pool is available on-site for hotel guests.

The pool should be described as an outdoor elevated pool rather than automatically calling it an infinity pool unless that specific design classification is confirmed by the hotel.

Opening hours, children’s rules and visitor access may vary.

Meetings and Events

JW Marriott Nairobi offers more than 1,700 square metres of flexible event space.

The facilities include:

• A grand ballroom
• Executive boardrooms
• Private meeting rooms
• Function rooms
• Pre-function areas
• Wedding spaces
• Corporate meeting facilities

Marriott promotes the venues for conferences, corporate meetings, cocktail receptions, weddings and private celebrations.

The original claim of “eight meeting rooms” should be replaced with “multiple meeting and function venues” unless a current venue-capacity chart confirms the exact count.

Conferences

Conference services may include:

• Audio-visual equipment
• Event planning
• Catering
• Seating layouts
• Registration areas
• Breakout rooms
• Business support
• Group accommodation
• Wi-Fi
• Hybrid-meeting support

Organisers should request an event proposal covering room rental, equipment, food, taxes, service charges and accommodation separately.

Weddings and Social Events

The hotel hosts weddings, receptions, private dinners, gala events and other celebrations.

Couples and organisers should confirm:

• Ballroom capacity
• Catering packages
• Décor restrictions
• Photography access
• Corkage
• Entertainment rules
• Parking
• Accommodation packages
• Cancellation terms
• Noise restrictions
• Outdoor-space alternatives

The hotel may require approved suppliers for certain services.

Airport Transfers

JW Marriott Nairobi offers paid airport transfers by prior reservation.

Marriott currently lists:

Jomo Kenyatta International Airport

• Distance from hotel: 19.7 kilometres
• Published one-way transfer price: US$110
• Reservation required

Wilson Airport

• Distance from hotel: 7.8 kilometres
• Published one-way transfer price: US$40
• Reservation required

Transfer prices may change and should be confirmed before booking.

The hotel also offers private-car and limousine or van services.

Travel Time to JKIA

The journey from the hotel to Jomo Kenyatta International Airport can use the Nairobi Expressway.

However, the directory should not promise a fixed 15-to-20-minute transfer.

Travel time can vary because of:

• Traffic around Westlands
• Expressway entry congestion
• Airport security queues
• Weather
• Road incidents
• Time of day
• Hotel pick-up delays

Guests should allow additional time for international flights.

Wilson Airport

Wilson Airport is approximately 7.8 kilometres from the hotel, according to Marriott.

Wilson is commonly used for domestic and safari flights, including services to the Maasai Mara and other Kenyan destinations.

Journey time varies depending on traffic through the city.

Parking

JW Marriott Nairobi currently provides:

• Complimentary on-site self-parking for guests
• Complimentary valet parking for guests
• Accessible parking
• Van-accessible parking
• Electric-vehicle charging, subject to availability

Visitors attending restaurants or events should confirm whether complimentary parking applies to non-resident guests and whether ticket validation is required.

Accessibility

The hotel publishes several accessibility features, including:

• Accessible main entrance
• Elevators
• Accessible parking
• Van-accessible parking
• Accessible restaurant routes
• Accessible meeting spaces
• Accessible business centre
• Accessible fitness-centre entrance
• Accessible spa entrance
• Accessible pool entrance
• Selected accessible rooms

Guests requiring a specific room configuration or mobility aid should call +254 719 010 888 before booking.

Service animals are permitted under Marriott’s accessibility policy, although ordinary pets are not allowed.

Pet Policy

Pets are not allowed at JW Marriott Hotel Nairobi.

Service animals are welcomed according to the hotel’s accessibility policy.

Wi-Fi

Wi-Fi is available in guest rooms and public areas.

Marriott Bonvoy members receive complimentary in-room internet when booking directly through Marriott, subject to membership and rate conditions.

Conference organisers should confirm whether enhanced or dedicated event bandwidth carries an additional charge.

Marriott Bonvoy

JW Marriott Nairobi participates in Marriott Bonvoy.

Eligible members may receive benefits such as:

• Points on qualifying stays
• Member rates
• Mobile check-in
• Mobile key
• Late checkout, subject to status and availability
• Room upgrades, subject to availability
• Executive-lounge access for qualifying elite members
• Bonus points
• Award-night redemptions

Benefits depend on membership level, booking channel and rate eligibility.

Check-in and Check-out

Early check-in and late checkout are subject to availability and may attract additional charges.

Guests should present valid identification and an accepted payment method.

Payment Methods

The hotel accepts credit cards and contactless mobile payments.

A deposit or payment authorisation may be required at check-in for accommodation and incidental expenses.

Cash, local mobile payments and company billing arrangements should be confirmed directly with reservations.

Nearby Places

JW Marriott Nairobi is positioned near:

• Nairobi National Museum
• Museum Hill
• Westlands commercial district
• Sarit Centre
• Westgate Shopping Mall
• Nairobi CBD
• Karura Forest
• Nairobi Arboretum
• Nairobi Expressway
• UN and diplomatic districts in Gigiri

Distances and journey times vary.

Karen Blixen Museum, Bomas of Kenya and Nairobi National Park are reachable by road but are not within the immediate Westlands neighbourhood.

Location

JW Marriott Hotel Nairobi
Chiromo Lane
Westlands
Nairobi, Kenya

The hotel is within Nairobi’s Global Trade Centre development near Waiyaki Way, Museum Hill and the Nairobi Expressway.

Contact Information

Telephone and Reservations

+254 719 010 888

Fax

+254 719 010 777

Address

Chiromo Lane, Westlands, Nairobi, Kenya

Website

Marriott.com — JW Marriott Hotel Nairobi

The telephone and fax details are published on the official Marriott property page.

Frequently Asked Questions

Where is JW Marriott Hotel Nairobi?

The hotel is on Chiromo Lane in Westlands, Nairobi.

How many rooms does JW Marriott Nairobi have?

The hotel has 315 guest rooms and suites.

Does JW Marriott Nairobi have serviced apartments?

Yes. It has 51 serviced apartments, including one-, two- and three-bedroom configurations.

Is JW Marriott Nairobi the tallest hotel in Kenya?

The hotel occupies a 35-storey tower and is widely described as one of Kenya’s tallest hotels. Marriott’s current website does not formally make the national tallest-hotel claim.

What is the hotel’s phone number?

Call +254 719 010 888.

What time is check-in?

Check-in begins at 3:00 p.m.

What time is check-out?

Check-out is at 12:00 noon.

How many restaurants are at JW Marriott Nairobi?

Marriott currently lists six dining outlets: Myna, MIDI Café and Patisserie, Hudson Tavern Bar & Grill, Mughal, Mr. Pang Sky Bar and Lounge, and the Pool Bar.

Can non-residents visit the restaurants?

Yes, subject to availability, reservations, dress requirements and any venue-specific minimum spend.

Where is Mr. Pang Sky Bar?

Mr. Pang is an elevated sky bar and Pan-Asian restaurant commonly described as being on the hotel’s 31st floor.

Is there a dress code at Mr. Pang?

Marriott currently states that shorts, sneakers, flip-flops and sportswear are not permitted. A minimum spend of KSh5,000 per person is also published. Confirm the latest conditions when booking.

Does the hotel have a swimming pool?

Yes. It has one outdoor swimming pool for hotel guests.

Does the hotel have a spa?

Yes. Spa by JW is open daily from 10:00 a.m. to 10:00 p.m., with appointments required.

Is the gym open 24 hours?

Yes. Marriott currently describes the JW Fitness Centre as open 24 hours.

Does the hotel offer room service?

Yes. The property offers room service, including 24-hour room-service availability listed among its amenities.

Is breakfast included?

Breakfast inclusion depends on the room rate, package or Marriott Bonvoy benefit. Guests should check their booking confirmation.

Does the hotel provide airport transfers?

Yes. Paid transfers are available to and from JKIA and Wilson Airport by advance reservation.

How far is the hotel from JKIA?

Marriott lists Jomo Kenyatta International Airport as 19.7 kilometres from the hotel.

How far is Wilson Airport?

Wilson Airport is listed as 7.8 kilometres away.

Is parking available?

Yes. Complimentary self-parking and valet parking are available to hotel guests.

Does the hotel have electric-car charging?

Yes. Marriott lists an electric-car charging station, subject to availability.

Are pets allowed?

No. Ordinary pets are not permitted. Service animals are allowed under the hotel’s accessibility policy.

Can the hotel host conferences and weddings?

Yes. It has more than 1,700 square metres of event space, including a grand ballroom, boardrooms and other function venues.

Why Guests Choose JW Marriott Nairobi

The hotel’s main features include:

• Landmark 35-storey Westlands tower
• 315 guest rooms and suites
• 51 serviced apartments
• Six restaurants and bars
• Mr. Pang Sky Bar and Lounge
• Spa by JW
• Outdoor swimming pool
• 24-hour fitness centre
• Executive lounge
• More than 1,700 square metres of event space
• Ballroom and boardrooms
• Paid airport transfers
• Complimentary guest parking
• Valet parking
• Electric-vehicle charging
• Accessible rooms and public facilities
• Marriott Bonvoy participation

Room prices, dining hours, airport-transfer charges and venue policies can change.

Guests should confirm current rates and conditions directly through Marriott or the hotel’s reservations team.

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