FDL owns and operates well known local retail franchises, FoneXpress & Phonelink . Fonexpress outlets can be found at independent stand alone and shop-in-shop stores found inside Naivas, Quickmart & Chandarana Supermarkets branches while Phonelink is one of the oldest dealers in the telecom sector in Kenya, having began operations in 1999. It was one of the first brands to be appointed a Safaricom Dealer in 2000s.
The Group’s combined vast branch network of 45+ retail outlets across Kenya, ensures that we are able to serve the needs of consumers from all walks of life,
with genuine quality products at competitive prices, backed with an assurance of dedicated after-sales support.
They also run a regional Authorized Service Centre that handles repairs and warranty claims for most of the leading smartphone brands including Samsung, Nokia, Tecno, Redmi, Infinix, Hisense, Itel and many others. This makes the Group a truly vertically-integrated national dealer in the East African telecoms sector. Moreover, such a set up enables FDL to provide dedicated, in-house, after-sales support to customers which is unrivalled in the local market
Their presence in Kenya over the past 2 decades as key partners for several brands has been highly successful in managing the longest serving mobile device service network across the country supported by 45+ collection points.
With a visionary and dynamic management team with combined experience of over 100 years in the Telco device sector and backed by professional and dedicated staff, FDL Group is recognized as a stable and successful group by its partners and customers alike.
Head Office5th Floor, Abacus Business Complex Baba Dogo Road, Nairobi
Head Office Contacts – +254 788 740000 | +254 722 740000𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐞𝐧𝐭𝐞𝐫
2nd Floor, Amee Arcade Parklands Road Westlands, Nairobi, Kenya
Service Center Contacts – +254 720 628 628
Support +254 788 740 000
Email: [email protected]
