Explore the essential steps to obtain an electricity connection in Kenya through Kenya Power and Lighting Company. Learn about the requirements, application process, and installation costs for both domestic and corporate customers.
Introduction to Kenya Power and Lighting Company Kenya Power and Lighting Company (KPLC) is the principal agency responsible for ensuring adequate electricity generation, transmission, and distribution throughout Kenya. It serves as the primary retailer of electricity to residential, commercial, and industrial customers across the nation.
KPLC’s Convenient Self-Service Portal To facilitate easy access to electricity connection services, KPLC has developed a self-service portal. This online platform allows customers to apply for new electricity connections and access a variety of other services efficiently.
General Requirements for Electricity Connection For premises lacking an existing electricity supply, the following are required:
- A digital copy of the National ID or Passport for foreigners.
- A soft copy of a route sketch to the premises.
- A PIN certificate copy.
- Wiring certificates.
- A signed supply contract form.
- Property owner’s consent.
Specific Requirements for Corporate Entities Corporate entities must provide:
- A digital copy of the registration certificate.
- A soft copy of a route sketch to the premises.
- A PIN certificate.
- A scaled site plan for large-scale setups like industries or shopping malls.
- A signed supply contract form.
- Signed wiring certificates.
Procedure for Applying for an Electricity Connection For residential customers:
- Access the KPLC self-service portal at https://selfservice.kplc.co.ke/.
- Select “New Supply Application.”
- Complete the KPLC application form with all required details, choosing between single-phase or third-phase power supply.
- Submit the application along with the necessary documents.
- Receive an instant application reference number and a subsequent cost quotation based on your specifications.
- Acquire necessary permissions for laying electricity supply lines, followed by construction and meter installation within prescribed timelines.
Costs of Installing Electricity Installation costs vary based on proximity to existing connections, type of connection (single or third phase), power requirements, and number of meters. Typical costs are:
- Single Phase: Kshs 34,980.
- Third Phase: Kshs 49,080.
- Households near transformers under the Last Mile Connectivity Project: Kshs 15,000.
Contacting Kenya Power For further assistance or inquiries, customers can contact KPLC through:
- Hotline Numbers: 97771, 0703 070 707, 0732 170 170.
This guide aims to streamline the process for potential customers seeking to establish electricity connections in Kenya, ensuring a smooth transition to electrified premises.