2026 World Cup Volunteer Visa Rules, Costs, and Travel Guide

International volunteers selected for the 2026 FIFA World Cup face stricter U.S. immigration requirements and higher personal costs than in previous tournaments. While volunteering offers a once-in-a-lifetime experience, it is not a sponsored program. Every volunteer must independently secure legal entry into the United States and fully fund their stay.

As of January 2026, U.S. authorities have clarified the legal status of FIFA-accredited volunteers. Most international volunteers must apply for a B-1 Business Visitor visa under a specific classification that recognizes unpaid participation in major international sporting events. Visa Waiver Program nationals may still qualify for ESTA, but only under strict conditions.

Understanding the visa process, total costs, and accommodation strategies early is critical. Failure to prepare can result in delayed approvals, financial strain, or denied entry at the border.

Summary of Expenses

Tips for a Cheap Stay

FIFA provides meals during active shifts but does not provide accommodation for volunteers. To minimize costs: 

• Volunteer Host Cities: Focus on cities with established volunteer networks like Kansas City or Philadelphia, which have dedicated volunteer centers that may share local resources.
• Shared Housing: Connect with other selected volunteers via the FIFA Volunteer Platform or social media groups to share Airbnbs or short-term rentals.
• University Dorms: Check for summer housing at local universities in host cities (e.g., in Atlanta, Miami, or Dallas); many offer low-cost dorm rentals to the public during the summer months.
• Commuter Cities: Use host city “sprawl” to your advantage. For example, in Los Angeles, staying in outlying neighborhoods can be cheaper if you are prepared to use public transit or drive.
• Official Discounts: Monitor official host city sites for “Crewfare” partnerships or discounted hotel blocks reserved for tournament participants.

2026 U.S. Visa Requirements for World Cup Volunteers

The U.S. Department of State now formally recognizes FIFA-accredited volunteers as eligible for entry under the B-1 Business Visitor visa category. This classification applies only to unpaid volunteers and does not permit employment or compensation of any kind.

Most applicants should expect total visa-related costs of approximately 435 US dollars or more. This includes a standard non-immigrant visa application fee of 185 dollars and a newly introduced 250-dollar Visa Integrity Fee that applies to most non-immigrant visas issued from 2026 onward.

For citizens of Visa Waiver Program countries, ESTA remains an option. However, the ESTA fee has increased to 40 dollars, up from 21 dollars in late 2025. ESTA entry allows a stay of up to 90 days and is only valid if the volunteer role remains completely unpaid.

In limited cases, the 250-dollar Visa Integrity Fee may be refundable. To qualify, the volunteer must strictly comply with visa conditions and depart the United States within five days of visa expiry.

Proof Required for Visa Approval

Visa officers require clear documentation to approve volunteer travel. Every applicant must present an official FIFA volunteer selection letter confirming accreditation. This letter is mandatory and cannot be replaced with informal confirmation emails.

Applicants must also provide proof of sufficient personal funds. FIFA does not pay for airfare, accommodation, or daily living expenses. Only meals during active volunteer shifts are covered. Bank statements, sponsorship letters, or proof of prepaid accommodation may be requested.

Equally important is evidence of strong ties to the home country. Applicants must demonstrate nonimmigrant intent through employment records, family ties, property ownership, or ongoing education. Without this proof, visa refusal remains a real risk.

Step-by-Step Volunteer Visa Application Process

The visa process begins only after official FIFA selection. Volunteers cannot apply in advance or speculate on approval.

Applicants must complete Form DS-160, submit the required fees, and schedule a consular interview. Due to the scale of the 2026 tournament, U.S. consulates have expanded staffing and introduced expedited appointment pathways for FIFA-accredited participants.

At the interview, volunteers should present their FIFA selection letter, financial evidence, travel plans, and documentation proving intent to return home after the tournament. Passing security and background checks remains mandatory.

Estimated Costs for 2026 World Cup Volunteers

Visa or ESTA costs range from 40 to over 435 dollars, depending on nationality and eligibility for refunds. Airfare is expected to range between 500 and 1,500 dollars or more, depending on departure location and booking time.

Accommodation costs vary widely by host city. Volunteers should budget between 80 and 250 dollars per night, with significant savings possible through shared housing. Daily food expenses average 30 to 50 dollars outside volunteer shifts.

How Volunteers Can Reduce Living Costs

FIFA does not provide accommodation, making housing the largest expense. Volunteers should prioritize host cities with strong volunteer networks such as Kansas City or Philadelphia, where local coordination may help share resources.

Shared housing is one of the most effective cost-saving strategies. Volunteers often connect through the FIFA Volunteer Platform or dedicated social media groups to rent apartments together.

University dormitories offer another affordable option. Many universities in host cities such as Atlanta, Miami, and Dallas rent dorm rooms to the public during summer breaks at reduced rates.

Staying in commuter neighborhoods can also reduce costs. In large metro areas like Los Angeles, outlying districts may offer lower prices if volunteers are prepared to use public transit or drive.

Official host city websites may announce discounted hotel blocks or partnerships reserved for tournament participants. Monitoring these offers can lead to significant savings.

Key Advisories for International Volunteers

Applying early is essential. Visa appointment wait times remain high globally, and volunteers are advised to begin the process at least six to twelve months in advance.

FIFA does not provide visa sponsorship, legal representation, or individual assistance with immigration issues. Every volunteer is responsible for managing their own application.

Selection as a volunteer does not guarantee visa approval. All applicants must meet standard security, financial, and eligibility checks set by U.S. immigration authorities.

FIFA World Cup 2026: B-1 Visa Eligibility for Volunteers & Officials

On December 1, 2025, the Department of State (DOS) updated the Foreign Affairs Manual to provide a clear legal framework for B-1 visa issuance to FIFA-accredited volunteers and officials for the FIFA World Cup 2026.

This update is part of a broader strategy to manage the massive influx of travelers expected for the event, including increased consular staffing and specialized appointment slots for ticket holders.

B-1 Visa Guidelines for International Sporting Events

The updated Foreign Affairs Manual (FAM) now explicitly clarifies two categories of participants eligible for B-1 classification:

1. Referees, Judges, and Technical Officials

B-1 visas may be issued to officials hired through a formal selection process to to referee, judge, oversee, or officiate international sporting events such as FIFA World Cup or the Olympics.

• Scope: Includes timekeepers, weigh-in officials, starters, and lane inspectors, stroke and turn officials, and others responsible for applying the rules or regulations of individual sports.
• Compensation: Applicants cannot receive a salary from a U.S. source, though payment for incidental expenses is permitted.

2. Accredited FIFA World Cup 2026 Volunteers

Individuals selected and accredited by FIFA to volunteer in the U.S. during the during the FIFA World Cup 2026 may qualify for B-1 status, provided they meet specific financial criteria.

• Important Compensation Restriction: Volunteers are prohibited from receiving any salary or payment for their services from FIFA or any other source. FIFA does not cover travel or lodging; volunteers must prove they can self-fund their stay, though meals are provided during active shifts.

Key Takeaways for Applicants

• Financial Self-Sufficiency: Volunteers must be prepared to pay for their own airfare, housing, and personal expenses. Consular officers will likely request proof of funds during the interview.
• Consular Capacity Increasing Ahead of World Cup: : This specific FAM update applies only to accredited volunteers and officials. It does not grant any special visa privileges to general spectators or fans. However, the U.S. Department of State (DOS) is expanding consular capacity to manage anticipated World Cup visa demand.
• Section 214(b) Scrutiny: Despite the new guidelines, applicants whether voluteering for or attending the World Cup must still prove “strong ties” to their countries. Please note FIFA World Cup 2026 participation alone does not guarantee visa approval.
• Apply Early: The DOS is expanding consular capacity. Applicants are encouraged to apply early for visas. Prospective volunteers should begin the application process as soon as they receive FIFA accreditation. To learn more, visit DOS FIFA World Cup 26 website.

The FIFA Volunteer B-1 Interview Checklist

Mandatory Government Documents

• DS-160 Confirmation Page: The printed page with the barcode.
• Valid Passport
• Appointment Confirmation
• Visa Fee Receipt: Proof that the $185 application fee has been paid.

2. FIFA-Specific Credentials

• Official FIFA Accreditation/Offer Letter: The formal document from FIFA confirming you have been selected as a volunteer.
• Volunteer Role Description: A printout showing your specific duties and the fact that the position is unpaid.
• Shift Schedule: Any documentation showing the dates and locations (cities/stadiums) where you are expected to serve.

3. Financial Self-Sufficiency

Since FIFA does not cover travel or lodging, you must prove you can afford the trip.

• Recent Bank Statements: Showing enough funds to cover flights, housing, and daily costs.
• Proof of Income: Recent pay stubs or an employment letter stating your salary.
• Sponsorship Documents: If a family member is paying for your trip, provide their finanacial documents.

4. Proof of Strong Ties

• Employment Verification: A letter from your employer stating your position, how long you’ve worked there, and that your leave of absence is approved for the World Cup.
• Education Enrollment: If you are a student, bring a transcript or a letter from your university confirming you are enrolled for the following semester.
• Property/Assets: Deeds, titles, or lease agreements for property you own or rent in your home country.
• Family Ties: Marriage certificates or birth certificates for spouse and children staying behind.

5. Travel Logistics

• Flight Itinerary: Round-trip flight reservations.
• Accommodation Plan: Hotel or Airbnb confirmations. If staying with a friend, bring their address and contact info.
• Travel Insurance: Proof of medical insurance that covers you in the U.S.

Final Outlook for 2026 World Cup Volunteers

Volunteering at the 2026 FIFA World Cup is an unforgettable opportunity, but it requires careful financial and legal preparation. Understanding visa rules, budgeting realistically, and planning accommodation early can make the difference between a smooth experience and costly setbacks.

With early action and strict compliance, international volunteers can navigate the new system successfully and focus on contributing to one of the largest sporting events in history.

General Information & Application

Why should I join the FIFA World Cup 26™ Volunteer Program?

As a volunteer at a FIFA event, you’re at the heart of the greatest football event in the world. It’s a chance to develop skills, make global connections, represent your country and city on a global stage and create unforgettable memories! Beyond that, you’ll receive an exclusive uniform, a participation certificate and a small gift as a token of our appreciation.

When will applications open?

Applications are now open!

How do I apply to volunteer at the FIFA World Cup 2026™? 

If you are interested in applying, you must first sign up to the FIFA Volunteer Community. Once you’re a member of the FIFA Volunteer Community, take a moment to read and understand the program’s requirements, then fill out the application form, and complete the online assessment, which is when you’ll tell us why you’d make a great addition to the volunteer team.

Who can become a volunteer for the FIFA World Cup 2026™? 

Besides being passionate about football (soccer), volunteers should bring team spirit and a friendly and proactive attitude. Certain roles may require specific skills or experience. To join the FIFA World Cup 2026 volunteer team, you must meet the following criteria: Be 18 or older at the time of application, there is no upper age limit; Be eligible to volunteer in the Host Country and meet other eligibility criteria; Commit to a minimum of eight shifts during the tournament (11 June – 19 July 2026); please note that some shifts may take place before the official tournament start date; Have a good command of English; knowledge of additional languages is a bonus.    For volunteers in Canada, Canadian French and other languages are a bonus.  For volunteers in Mexico, Spanish is desirable.  Complete the entire volunteer journey in order to be offered a role, including attending the Volunteer Team Tryouts and training.

What does the FIFA volunteer journey involve?

The volunteer journey at a FIFA event is exciting! It involves applying and completing a brief online assessment, attending Volunteer Team Tryouts, accepting your role, completing your training, picking up your accreditation pass and uniform, and being part of delivering a world-class event. Please note that if you are offered a role, you will need to complete and pass a background review.

How many volunteers will be selected?

We are looking to welcome more than 65,000 volunteers to this event. We anticipate that the interest and demand will be much greater than the number of volunteer roles available. We encourage you to complete the application form and online assessment as soon as possible.

Who is eligible to volunteer at the FIFA World Cup 26™?

The FIFA World Cup 26 is a global program, open to applicants from around the world. Volunteers must be eligible to volunteer in the Host Country and meet other eligibility criteria.

I have dual citizenship. Can I apply to volunteer using both?

No, you may apply to volunteer using only one form of identification. We recommend that you use your citizenship and ID of your chosen host country if applicable.

Can I choose the Host City I will volunteer in?

Yes, you can indicate your preferred Host City on the application form. Please note that you may only choose one Host City, which cannot be changed.

Can individuals apply to volunteer in more than one Host City?  

No, prospective volunteers can only choose one Host City in which to volunteer. 

Do I need to speak English to volunteer?

Language should never be a barrier to participation, but volunteers must have a good command of English; knowledge of additional languages is a bonus.    Volunteers in Canada must have a good command of English; Canadian French is a bonus.  In Mexico, English and Spanish are desirable.

Do I need previous volunteering experience? 

No prior experience is needed! If you’re excited about being part of a FIFA event, we invite you to apply.

Can I apply for more than one volunteer role? 

As part of your application, you’ll be able to share your desired role areas. We’ll do our best to offer a role aligned with your preferred choice, however, this cannot be guaranteed.

Will I be paid to volunteer?

While volunteering is by nature unpaid, it is a once-in-a-lifetime experience! From making lifelong friends to developing new skills and being part of something bigger, it’s a chance to create lasting memories.

Does FIFA cover any expenses for volunteers? 

Volunteering-related expenses are not covered by FIFA. Volunteers will need to arrange their own travel to the host country and Host City, as well as accommodation, and cover any other related costs. Volunteers will receive meals and refreshments during their shifts. Information about local transportation during tournament time will be shared with volunteers in due course.  

Does FIFA help volunteers obtain visas? 

FIFA is unable to help volunteers obtain visas. Volunteers must follow the entry requirements of the host country in question.

Can I apply if I have accessibility needs?

Absolutely! FIFA is committed to ensuring that all volunteers have the support they need. You’ll have the opportunity to tell us about any specific requirements in your application, and we’ll work with you to ensure an accessible and inclusive experience. If you require significant accommodation to complete the application form, please reach out to us via the support channel.

What is the time commitment?

The tournament runs from 11 June to 19 July 2026. Volunteers must commit to completing a minimum of eight shifts during this period. Shifts will be between six to eight hours, and some roles may start as early as May.

Can I apply to volunteer with friends or family? 

Yes, you can complete individual applications. However, we can’t guarantee that you’ll be selected or assigned to the same role or venue.

What happens after I apply?

Once you have completed the application form and online assessment, your application will be reviewed by the FIFA World Cup 26™ Volunteer Management team. If your application is successful, you’ll be invited to continue your volunteer journey and attend the in-person Volunteer Team Tryouts in the Host City you indicated on your application!

How can I check my application status?

You can follow your progress on the volunteer portal dashboard. We’ll also send you updates via email and the FIFA Volunteer app.

How are volunteers selected?

The volunteer selection process is handled by the FIFA World Cup 26™ Volunteer team. The team carefully reviews each application, online assessment and the Volunteer Team Tryouts to match volunteers with the roles that best fit their profiles.

Accommodation & Travel

Will accommodation be provided for volunteers?

No, volunteering-related expenses are not covered by FIFA. Volunteers will need to arrange their own travel to the host country and Host City, as well as accommodation, and cover any other related costs. Information about local transportation during tournament time will be shared with volunteers in due course.  

Will expenses be reimbursed?  

Transportation between a volunteer’s home city and the Host City will not be covered. Volunteers will receive detailed information about getting to their shifts, including various transportation options. Please note that transport solutions will vary depending on the Host City and host country. Our goal is to make the journey as smooth as possible so that you can focus on your role.

Will volunteers receive meals during their shifts?

Yes, volunteers will receive meals and refreshments during their shifts.

Communication

How will I receive updates?

You can view all communications in the “Notifications” tab of the volunteer portal, either online or on the FIFA Volunteer app. Email updates will also be sent at each stage of the process.

What if I no longer want to volunteer?  

You can withdraw your application or decline a role offer through the volunteer portal. For assistance, contact us via our support channel.

Will I receive emails regarding the status of my application?   

You will receive emails and FIFA Volunteer app notifications at each stage of the application and selection process. Your volunteer portal dashboard will also be updated at each stage with key information. 

How can I access the FIFA Volunteer app?

You can download the FIFA Volunteer app for your iOS / Android device. With the app, you’ll get instant notifications, see your shifts as soon as they’re released, be able to access eLearning content, and so much more!

Where can I see information that I have been sent?  

When you log in to the volunteer portal, you can view all communications sent to you under the “Notifications” tab.

Who should I contact if I have a question?   

Please feel free to contact us via our support channel.

How can I change my password? 

Go to “My Profile”, navigate to “Settings/Security/Permissions” and then “Security”. Select “Update password” to make changes.

Online Assessment & Volunteer Team Tryouts

Do I have to complete the online assessment to progress to the next stage? 

Yes, completing the online assessment is essential to move to the next stage of the selection process. If you are successful in your online assessment, you’ll be invited to participate in the Volunteer Team Tryouts, which will take place between October and January, depending on your selected Host City.

How do I complete my online assessment? 

You’ll receive an email with a link to access your online assessment. The assessment should only take ten minutes. If you come across any issues, please contact us via the support channel.

I have completed my online assessment. When will I hear from you? 

The FIFA World Cup 26™ Volunteer team will review all applications and online assessments and will contact successful applicants via email to invite them to the Volunteer Team Tryouts. Your volunteer portal dashboard will also be updated. However, we ask that you be patient at this stage, as we will have hundreds of thousands of applications to evaluate.

I experienced technical issues while completing my online assessment. What should I do?

If you experience any technical issues, please contact us via our support channel for assistance.

Who is invited to the Volunteer Team Tryouts? 

Selected applicants are invited to continue their volunteer journey and attend the in-person Volunteer Team Tryouts in the preferred Host City indicated on their application.

What does the Volunteer Team Tryouts involve?  

These sessions, whether a one-on-one or group session, will be a fun and informal opportunity for you to share why you would be a great addition to the FIFA volunteer team as well as giving you the opportunity to meet the Volunteer Management team. It’s also a great chance for you to meet other volunteers and learn more about what it’s like to volunteer at a FIFA event.

Where will the Volunteer Team Tryouts take place?

Volunteer Team Tryouts will be held in-person in the Host City you will volunteer in. You’ll receive detailed instructions on where to go closer to the event date.

How do I confirm my attendance at the Volunteer Team Tryouts?

When you receive the email invitation, follow the link provided to book your session time.

Where should I park? 

You will receive an email with all of the relevant information pertaining to your Volunteer Team Tryouts prior to the event. 

Do I need to prepare anything for the Volunteer Team Tryouts?  

No, there’s no need to prepare anything—just arrive on time, be ready to tell everyone a little about yourself, and show your enthusiasm for this opportunity! Keep in mind that these sessions will be conducted in English, the official language of the tournament. However, it is worth noting that Volunteer Team Tryouts in Mexico will be held in Spanish and French in Canada.

I cannot attend my designated Volunteer Team Tryouts. Can I cancel or reschedule?

You may reschedule your Volunteer Team Tryouts session if another session is available. Please note that in order to be offered a volunteer role, you must attend Volunteer Team Tryouts.

What happens after the Volunteer Team Tryouts?

After your Volunteer Team Tryouts session, we’ll review your application and, if it is successful, you’ll move forward to the next stage of the volunteer journey and receive your role offer. You’ll hear from us via email with all the details!

Role Offer

What kind of roles are available? 

Our volunteers are the heartbeat of all FIFA events. They support the operations of a variety of functional areas to deliver world-class football (soccer) events. We encourage you to discover some of the volunteer roles:https://s3.eu-central-1.amazonaws.com/storage.fifa.rosterfy.com/clients/20179/uploads/5jh1/5jh12bkyuAOTxBJrYpqh2Z4DcGoOI7E3B7dcowRm.pdf

When should I expect to receive a potential role offer?

Role offers for the FIFA World Cup 26™ will be sent out between December 2025 and March 2026. We encourage you to regularly check your emails, including your junk and spam folders, as well as the volunteer portal to stay updated on any notifications. Please note that role offer notifications will vary by Host City.

What will my role be for this event? 

If you’re selected as a volunteer, you will be assigned to a role based on your application and the overall recruitment process. We take factors like personality, availability, preferences, skills, and experience into consideration. We plan to send role offers between December 2025 and March 2026.

Can I perform the same role that I had in previous events? 

We assign volunteer roles based on several factors, including what you shared with us at the Volunteer Team Tryouts, personality, availability, preferences, skills, experience and role demand at the event. We will do our best to find you a role in your preferred functional area. However, this is not guaranteed. 

Why haven’t I heard back regarding a role? 

Role offers are staggered, so do not worry if you attended the Volunteer Team Tryouts and have not heard from us. All role offers will be sent by email, so please check your inbox (including your junk or spam folders). 

How will I know what my role involves? 

You will receive all of the details about your specific role in the offer email, including your functional area, role description, venue details and other key information. In the meantime, you can learn more about the volunteer roles at FIFA events:https://inside.fifa.com/tournament-organisation/volunteers/roles

How are volunteer roles assigned?

Volunteer roles are assigned based on several factors, including the Volunteer Team Tryouts, experience, skills, preferences, and the availability of roles at the event. We will do our best to match you with a role that complements your strengths and interests!

Can I still change my mind once I have accepted or declined an offer? 

Before you decide to accept or decline a role offer or a reserve roster role offer, please make sure that you have read the role description and can commit to a minimum of eight shifts, as well as the training sessions. If you have accepted a role offer but can no longer commit, please decline it on the volunteer portal. If you decline your role offer, we cannot guarantee that you will receive another one for this event. 

What is the reserve roster and what should I do next?

If you’ve been offered a spot on the reserve roster, it means you’re still in the running! Should a position open, you could be called up to join the volunteer team. These roles may become available at any time between April and the start of the event. Keep an eye on your emails and the portal for updates.

What happens if I decline my role?

If you decline your role offer, we will keep your details on the FIFA Volunteer Platform. Should you choose to apply for another FIFA event in the future, you could be considered again. Declining a role offer will not affect your future chances of joining the volunteer team.

How long is a shift?

Most shifts are between six to eight hours, and begin two to three hours before the start of the match. If a match goes to extra time, shifts may be extended owing to operational requirements. 

Can I be assigned to the same team as a friend or family member?   

Given the large number of volunteers, we are not able to accommodate requests to be paired with friends or family members. However, the event provides a great opportunity to meet new people and make new connections as part of a global community. 

Training

Will I need to attend training?  

Yes, completing all the required training is essential for performing your role effectively. Depending on your role, your training will include a mix of e-learning modules, live online sessions and in-person training. If your application is successful, once you accept your role, you’ll receive detailed information about your training schedule and requirements.

What does the FIFA volunteer training journey involve?

As a volunteer, your training journey will cover all the essentials you need to thrive in your role! The key steps include: General orientation: A foundation to help you understand the basics. E-learning: A variety of modules will be available, including content around the following topics: accessibility, climate awareness, diversity and anti-discrimination, human rights, recycling, safeguarding, FIFA’s tobacco policy and more! Role-specific training: Sessions are tailored to your role, so you’re fully prepared for your unique responsibilities. Venue familiarization: Learn more about where you volunteer and understand key areas and operations.

What kind of training will I receive?  

You’ll receive general training about the tournament and FIFA best practices, along with training tailored to your assigned role and venue.

Which device should I use to complete e-learning modules?

We recommend completing your e-learning on a laptop or desktop for the best experience. However, the modules are also compatible with mobile devices.

Do I need to download or install any applications to be able to attend training?  

Your training will be accessible via the volunteer portal. If you’re attending training from a mobile device, you can access it via the link provided. If you’re joining from a laptop or PC, you can use the web version.

I have volunteered at other similar events in the past, so why do I need to do more training?  

Even if you’ve volunteered at other events in the past, this training will refresh your knowledge and provide you with specific details about the tournament and your role. It’s also a great opportunity to meet your team and other volunteers, making sure everyone is on the same page! 

How long will training last?

The duration of the training sessions varies depending on the type of training and your role. Each session is designed to ensure you have all the information you need. You may complete your mandatory e-learning modules at your own pace. Training sessions will range between three to four hours for the entirety of the mandatory e-learning modules, to be completed at your own pace, and approximately 30 minutes for role-specific training.  In-person venue familiarization times will vary.

Will there be an evaluation at the end of the training?

Some modules, particularly e-learning ones, will include knowledge check questions that you’ll need to complete.

Do I have to complete the e-learning in one go?

There’s no need to finish it all at once! The e-learning system will bookmark your progress, allowing you to return to it later and pick up right where you left off.

Do I have to complete every e-learning module?

You’re required to complete all essential modules specific to your assigned role. General additional modules are optional and can be completed at your discretion.

I’m unable to attend any of the training dates. Can I complete the training online?

Completing your training is a mandatory step to proceed with your volunteer journey. Training dates will be shared in advance, giving you ample time to plan accordingly.

Where should I park when I come for training at the venue? 

Parking details will be included in your training invitation, which you’ll receive via email and will be accessible on the volunteer platform.

Will food and drink be provided at the training? 

Yes, snacks and beverages will be provided during your in-person training.  

Can I attend the same training session as my friend/relative?

Only those who have been confirmed for a training session will be allowed to attend.

How long will venue familiarization take?

The time needed for venue familiarization will vary. Venue familiarization covers topics including: Volunteer check-in, Accreditation, Venue team briefing, Venue information on the spaces your volunteer activities will take place.

What language will the training be given in? 

All training in the United States and Canada will be delivered in English. In Mexico, the training will be delivered in Spanish.

Do I need to attend the entire training session?

Yes, training covers a variety of important topics, so it’s essential to attend the entire session to fully understand your role and responsibilities during the tournament.

If I arrive late to a training session, would I have to attend the session again?

It’s important that you arrive on time for your training session and shifts. If you’re running late but arrive within 15 minutes of the start time, you won’t need to retake the training.

What’s the dress code for the training sessions?

There’s no formal dress code, but we recommend wearing comfortable clothing and shoes. If you’re required to wear your official volunteer uniform and accreditation, we’ll let you know in advance.

What should I bring to my training sessions?

Please bring the same valid form of ID you used to register on the portal – such as your passport or other identification document – to check in at registration.

Will I be provided with materials and/or a handbook for the training I attend?

Yes, however, training materials will only be provided after the training session. For certain roles, additional resources such as maps and fact sheets will be available to support you on matchdays.

If I withdraw from a training session or the event, will I be considered for future events?

Withdrawing from the event will not affect your chances of being considered for future FIFA events.

Scheduling & Rostering

When will the shift schedule be released?   

Your shift schedule will be released at least one month before your first shift.

How long will shifts last, and at what times will they be scheduled?

Most shifts will last approximately between six to eight hours. Shift times will be confirmed at a later date. Please refer to your volunteer portal dashboard once your shift is booked.

Can I do more than the specified number of shifts at this tournament?

The more the merrier! If more shifts become available, they’ll be visible on the FIFA volunteer portal, and you can book them directly from there.  

Can I be scheduled for the same shift as a friend or family member? 

If your friend or family member has the same volunteer role as you, we cannot guarantee that you will be assigned to the same shift. All shifts are assigned by the Volunteer Management team.

Can I bring friends or family members who are not volunteering, including children, to my shift?

No, only accredited volunteers are permitted to attend shifts and access the venue. 

What do I need to wear for my shift?   

It is not just the players of the teams who are required to wear their uniform during the FIFA World Cup 26™. As a member of the FIFA Volunteer team, you will receive an exclusive uniform that must be worn during every shift. These uniforms not only look great but also help to identify you as part of the volunteer team. You may not customize or alter your uniform.  Another essential item that you must wear at all times during your shifts is your accreditation pass. Volunteers without their accreditation pass will not be allowed to enter the venue.

Can I book more shifts if I have more time to give?

Absolutely! If more shifts become available, they’ll be visible on the volunteer portal, and you can book from there.

I cannot make any of the dates of the shifts/there are no shifts left for me to book. What should I do?

Volunteers should meet the selection criteria, including being available for a minimum of eight shifts throughout the tournament.

Can I watch the game during a shift at the stadium?

It will not be possible to watch games during your shifts. The majority of volunteer roles will be performed away from the pitch. We appreciate your commitment and ask that you focus on supporting the successful delivery of the tournament.

Will I receive any match tickets? 

Unfortunately, we are unable to offer match tickets to volunteers for the FIFA World Cup 26™.

Can I take photos while I am on a shift? 

Please focus on your assigned responsibilities and remember that volunteers are not permitted to ask for or take photos or seek autographs of participating teams, or VIPs, including but not limited to celebrities, influencers, government representatives, FIFA Legends, and/or FIFA ambassadors, during their volunteer activities and/or while in uniform. Volunteers should also refrain from taking any photos that feature any confidential materials, such as accreditation passes.

Where can I store my belongings?

Limited locker space may be available at the venue on a first-come, first-served basis. We advise you to bring only essential items with you to your shift. Please also refer to your venue’s prohibited item list.

Will I get a break during my shift?

You will be given at least one formal break to eat and relax. You will be able to take bathroom/water breaks whenever needed; just remember to let another member of the team know.

What do I do if any safety issues arise during my shifts?

If it is a life-threatening emergency, please call the designated emergency number (CAN: 9-1-1 ; MEX: 9-1-1; USA: 9-1-1). In the case of a non-life-threatening emergency, alert your FIFA Lead immediately. Follow their instructions and adhere to all safety protocols, including evacuation procedures if necessary.  If you have experienced or witnessed any situation involving discrimination, harassment, or any other human rights violation, report it using the FIFA Reporting Portal, which is an anonymous reporting mechanism through which anyone can report an incident, including volunteers, participants, spectators and staff.https://fifa.gan-compliance.com/p/Case?locale=en-GB

Uniform & Accreditation

Where will I get my uniform and accreditation pass? 

The exact location to pick up your uniform and accreditation will vary by city. Specific details to come. Stay tuned!

I missed the time slot to collect my uniform. What should I do?

Details to come. Stay tuned!

I mistakenly provided the wrong size information for my uniform. Can I change it?

Yes, you may try on your uniform when you arrive to pick it up. This will be your only opportunity to change your uniform size.

Tournament Time

Can I be assigned to the same team as a friend or family member?

No, we cannot change your role once you’ve completed your role-specific training and venue familiarization. However, if you need to be partnered with another volunteer due to medical or accessibility requirements, please contact us via our support channel.

Can I change the venue assigned for this event?

Due to the number of applicants and limited number of roles, we cannot guarantee a change of venue.

Will I be provided with meals during my shift?

We provide one meal per shift. Depending on the time of your shift, you’ll be provided lunch or dinner. 

After the Tournament

What will happen to my FIFA Volunteer account once the tournament is over?

Your FIFA Volunteer account will remain active after you have finished your volunteer journey at a tournament. It will also remain active if you haven’t been selected for this event but would like to volunteer in the future. You will be able to stay in touch with the community, apply for future opportunities and receive the latest news and updates.

Will I receive a certificate after I  volunteer?   

Yes, after completing your tournament-time shifts, you can download your certificate from the volunteer portal dashboard.

Other

How can I apply to volunteer at more FIFA events? 

You’ll continue to be a part of the FIFA Volunteer Community even after the event has come to an end and you’ll be among the first to know when new volunteer opportunities open up. Simply apply through the volunteer portal when the application window opens! 

I have a question that hasn’t been answered here.

Contact us via the support channel, which you can find in the bottom right-hand corner of the page on the volunteer portal. We’ll be happy to help!fifa.com/volunteers26