When you see the notification, it means that you are unable to download Netflix titles anymore. Netflix says ‘You have downloads on too many devices. (NQL.23000)’ Netflix states that the number of devices can download Netflix videos at the same time is equal to the number of screens you can watch Netflix videos, which depends on your plan. For instance, if you have a standard plan (2 screens), you can download videos on 2 devices. In this case, if you want to download videos on the third device, you need to delete all downloaded videos from one device. However, if you do not have the devices, you are unable to download titles from Netflix. This limitation is an annoying thing for you when you want to download videos for offline viewing on another device. Then, how to solve this issue? Read on to get the answer of how to download and save Netflix videos on all your devices.
You have downloads on too many devices.
Please remove downloads from another device, or go to netflix.com/changeplan for plan options. (NQL.23000)
This error on your Android phone or tablet means you’ve reached the maximum number of download devices your Netflix plan allows.
To fix the problem, follow one of these options, then try downloading again:
- Delete all downloads directly on one device to free up a slot for another. If you can’t access the device that you want to remove downloads from, you can remove its downloads using a web browser.
- Change your Netflix plan to one that allows more download devices. To see your current limit, go to Manage Download Devices.
[Solved!] Error: ‘You have downloads on too many devices.’
Solution 1: Change Netflix Plan
This first solution is an option for users who have a basic or standard Netflix plan. However, this solution is not available for Netflix Premium Plan owner since this is the top class plan provided by Netflix currently.
- Go to netflix.com/changeplan
- Log in with your Netflix account
- Choose the Standard or Premium Plan
- Finish the process to change your Netflix Plan
Now, you can download Netflix titles on your device.
Solution 2: Delete Netflix Downloads
This is an option for users who have a premium Netflix plan or not willing to change Netflix Plan.
- Open Netflix app on your device has Netflix downloads
- Go to ‘Download’ session within the Netflix app
- Delete all downloaded Netflix videos
- Download Netflix videos on a new device
Of course, you can also just uninstall the Netflix app from the device and deleting all related files.
This solution is a way that asks you to download Netflix videos again, if you would like to keep quite a large amount of titles for offline watching. The downloading process costs quite a lot of data; you need to own an unlimited data plan or Wi-Fi to re-download the Netflix titles.
Solution 3: Download Netflix Videos via Netflix Video Downloader
TunePat Netflix Video Downloader
TunePat Netflix Video Downloader is a professional tool, featured with a clear and concise interface, easy for users accurately and fast downloads of various Netflix videos. Furthermore, the Netflix Video Downloader supports downloading videos in HD resolution (up to 1080p) and keeping all subtitles and audio tracks of the original movies and TV shows.
The following detailed tutorial will show you how to download videos from Netflix through Netflix Video Downloader step-by-step.
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