The internet serves very many needs, it is an immense source of knowledge, entertainment and human connections. The potential for the internet to transform lives is immense yet for a majority of our customers the high cost of purchasing a smartphone has always been a barrier. Lipa Mdogo Mdogo
That is why we have partnered with Google to introduce a smartphone device financing plan dubbed Lipa Mdogo Mdogo. This service makes it possible for customers to purchase a smartphone via manageable daily installments of Kshs 20. To access this service, dial *544# and select option 5 for Lipa Mdogo Mdogo.
To qualify for this service, you must meet the following criteria:
- You must be using a 2G or 3G smartphone
- You must not be listed on CRB for pending loans
- You must have been a Safaricom customer for 1 year
Customers who are successful in accessing the service will need to give a down payment of Kshs 500 and will have the freedom to pay the balance within 9 months. If you are consistent with your Kshs 20 payments daily, you will be able to clear the balance in 9 months. The more you pay the faster you clear your payment balance.
Remember the repayment happens while the phone is in your hands so you get to enjoy the full benefits of the internet while keeping the impact on their pockets small. This is how we are committed to transforming lives. Please add the free 1GB customer will receive at point of purchase, as well as, 100MB YouTube Bundle upon making 7days consecutive repayments.
The phone on offer is the Neon Ray Pro, which comes with 1 GB free data at the point of purchase. Upon making 7 days consecutive repayments, you will receive a free 100MB Youtube Bundle.
This 4G smartphone comes with all the Google Go apps allowing you to access apps like Gmail Go for email, YouTube Go to entertain yourself and learn, Maps Go for directions, Search Go for when you want to inquire anything from the internet. These services are all packaged with the Android Go operating system, a lighter version of Android meaning that the phone consumes less bundles and runs smoothly every day.
Who is eligible for Lipa mdogo mdogo?
a. It’s available to all prepaid customers who meet the eligibility criteria.
b. Dial *544# to check your eligibility.
c. For non-eligible customers, an SMS notification will be sent with the
reason why you are not eligible or how to become eligible.
Which phones do I qualify for?
Dial *544# and select from the available phones.
Where can I collect the phone?
Visit any Safaricom shop near you and present the voucher reference number. You will need your ID card and a down payment of KShs. 1,000.
How do I make the repayments?
Dial *544# and select pay for daily, weekly, part or full payment. Alternatively, on the Lipa Mdogo Mdogo App and choose daily, weekly, part or full payment.
What happens if I don’t pay daily or weekly?
You will receive reminder notifications. In case of default in payment:
a. On the fourth (4th) day after the repayment deadline, Safaricom will
lock the device, limiting your use;
b. Should you continue to default, on the 7th day, you will be barred from
all outgoing calls and SMS’.
c. Should you default for 30 days, you will be blacklisted and disqualified
for subsequent device loan facilities and your details will be forwarded
to the CRB.
Can my M-PESA repayments be reversed in case of wrong transaction?
Yes. M-PESA reversal is available for this service.
Do I get data bundles or free airtime when I pay daily or weekly??
Yes. You will receive a free 1GB Data Bundle at the point of purchase. In addition, if you pay consecutively for 7 days you will receive a free 100MB YouTube Bundle.
Which mode of payment is available to pay for the phone?
You will only be able to pay via M-PESA.
You can (DIY) Do It Yourself on *544#, to check for more information on Lipa
Mdogo Mdogo. You can also get in touch with us thorugh the LMM app, visit us at the nearest Safaricom shop, or call Safaricom customer care lines 100 or 200.