Business Process Outsourcing (BPO) has become an essential strategy for companies looking to streamline operations by contracting third parties to handle specific tasks. Here’s a list of some of the top BPO companies in Kenya offering a variety of services, from customer support to data management and financial services.
1. Oasis Outsourcing Kenya
Oasis Outsourcing supports businesses with labor-intensive tasks, including data entry, annotation, transcription, and customer support.
- Location: Emmark Court, Suite 4, Westlands, Nairobi
- Contact: 0762 791 510
- Email: [email protected]
2. Adept Technologies Ltd
Adept Technologies provides socially responsible outsourcing services, specializing in data management, transcription, customer support, and digital work training.
- Location: Blue Violet Plaza, Kamburu Drive, Nairobi
- Contact: 0747 235 236
3. Telesky Limited
Telesky operates as a call center offering high-quality BPO services for clients worldwide.
- Location: Valley View Business Park, Tower B, 5th Floor, Nairobi
- Contact: 0709 370 000
- Email: [email protected]
4. Hugo Kenya
Hugo Kenya specializes in a range of services, including underwriting support, back-office operations, HR, e-commerce support, and accounting.
- Location: Parkside Towers, Mombasa Road, Nairobi
- Contact: 0716 979 320
- Email: [email protected]
5. Aviid
Aviid provides professional and personalized BPO services tailored to support clients’ business growth.
- Contact: 0788 481 467
- Email: [email protected]
6. Horizon Contact Center
Horizon Contact Center is a state-of-the-art international contact center and BPO company servicing both regional and global markets with round-the-clock operations.
- Location: Gateway Park, Mombasa Road, Nairobi
- Contact: 020 698 7000
7. ISON BPO Kenya
ISON BPO Kenya offers comprehensive services, including inbound customer support, outbound sales, back-office services, social media management, and data cleanup.
- Location: 3rd Floor, Fedha Plaza, Westlands, Nairobi
- Email: [email protected]
8. Outsourcing Kenya Ltd
Outsourcing Kenya Ltd provides solutions across financial services, procurement, trade document facilitation, entrepreneurial mentorship, and training.
- Location: KCB Leadership Centre, Karen, Nairobi
- Contact: 0202 643 582
- Email: [email protected]
9. Daproim Africa
Daproim Africa is an outsourcing firm offering BPO services, data management, and affordable solutions tailored for institutions and organizations.
- Location: The Mirage, Chiromo Lane, Nairobi
- Contact: 0714 872 040
10. MNC Consulting Group
MNC Consulting provides BPO services with a focus on delivering high-quality, client-focused solutions to add value across industries.
- Location: Opposite Garden City, Thika Road
- Contacts: 0720 502 505, 0780 306 560
- Email: [email protected]
These BPO companies in Kenya offer specialized services to help businesses streamline operations, improve efficiency, and meet customer demands effectively.