NHIF Kenya Contacts. National Health Insurance Fund is a State Parastatal that was established in 1966 as a department under the Ministry of Health. The original Act of Parliament that set up this Fund in 1966 has over the years been reviewed to accommodate the changing healthcare needs of the Kenyan population, employment and restructuring in the health sector.
Currently an NHIF Act No 9 of 1998 governs the Fund. The transformation of NHIF from a department of the Ministry of Health to a State of Corporation was aimed at improving effectiveness and efficiency. The Fund’s core mandate is to provide medical insurance cover to all its members and their declared dependants (spouse and children).
The NHIF membership is open to all Kenyans who have attained the age of 18 years. NHIF has 95 fully autonomous branches, satellite offices and a presence in the 47 Huduma Centers across the country. Each of these branches and satellite offices offer comprehensive customer service.
Call Us (Toll Free)
0800 720 601​​
Email Us
General: [email protected]
Enquiry: [email protected]
Complaints: [email protected]
Fraud: [email protected]
Write to Us
P.O BOX: 30443 – 00100, Nairobi, Kenya
Fax: (020) 271 4806
NHIF Headquarters | Nairobi Branch
NHIF Building, Community Area, Ragati Road​
Fax
(020) 271 4806
Additional Phone Numbers
020-2731249 | 020-2731250
020-2731252 | 020-2731254
020-2731255 | 020-2731256
020-2712733 | 020-2714794
020-2723297
Fraud Line
020-2710335
Contact Us
NHIF Building, Community Area, Ragati Road
P.O. BOX 30443-00100, Nairobi, Kenya
Toll Free Telephone:
0800 720 601
NHIF Branch Network
Dial *155# or download ‘My NHIF’ App on Google Play and the App Store to access NHIF services.

