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National Bank of Kenya contacts and branches

April 5, 2021
in Wealth
Reading Time: 11 mins read
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National Bank of Kenya (NBK), also known as National Bank, is a commercial bank in Kenya, the largest economy in the East African Community. It is licensed by the Central Bank of Kenya, the central bank, and national banking regulator. National Bank of Kenya contacts and branches Effective September 2019, the bank is a wholly owned subsidiary of the Kenya Commercial Bank Group 

Overview

NBK is a large financial services provider in Kenya, serving individuals, small-to-medium companies and businesses (SMEs) and large corporations. Headquartered in Nairobi, the bank owns one subsidiary company: NatBank Trustee and Investment Services Limited. As of December 2018, National Bank of Kenya’s asset base was valued at approximately US$1.122 billion (KES:115.143 billion), with shareholders’ equity valued at about US$67.6 million (KES:6.936 billion). Following the acquisition of the shares of NBK by KCB Group in September 2019, the shares of NBK were de-listed from the Nairobi Securities Exchange on 16 September 2019

Subsidiaries

The bank owns the following subsidiary companies in which it has 100% shareholding

  1. Natbank Trustee and Investment Services Limited: Nairobi, Kenya
  2. Kenya National Capital Corporation Limited: Nairobi, Kenya
  3. NBK Insurance Agency Limited: Nairobi, Kenya

Ownership

As of October 2019, the stock of National Bank of Kenya is owned by the Kenya Commercial Bank Group, a large financial conglomerate, with subsidiaries in seven Eastern African countries and total assets of over $7.013 billion, as of October 2019.

At the time of acquisition of NBK, KCB Group stated that it intended to run NBK as a stand-alone subsidiary, for a period of at least two years, after which NBK would be integrated with KCB Bank Kenya Limited.[10]

Governance

In October 2019, KCB Group appointed a new board of directors for its subsidiary National Bank of Kenya. The following are the board members:

  • John Nyerere: Chairman
  • Paul Russo: Managing Director
  • Joshua Oigara: Group Managing Director
  • Julius Karangi
  • Stanley Kamau
  • Linnet Mirehane
  • Jones Makau Nzomo

National Bank PayBill Number

M-PESA to Bank PayBill Number: 547700

National Bank of Kenya USSD Code

USSD for Bank to M-PESA: *625#

National Bank of Kenya  Nyeri Branch

P.O. Box 1629 -10100 Nyeri

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Karatina Branch

P.O. Box 1490 -10101 Karatina

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya  Kiambu Branch

P.O. Box 2435 Kiambu

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya  Ruiru Branch

P.O. Box 93 -002300 Ruiru

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya St. Pauls University

P.O. Box 240-00217 Limuru

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya  Thika Branch

P.O. Box 2757-01000 Thika

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Narok Branch

P.O. Box 348 Narok

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya  Limuru Branch

P.O. Box 240-00217 Limuru

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Nakuru Branch

P.O. Box 1013-20100 Nakuru

Tel: 020-2828000

Mobile:0711038000

Email:callcentre@nationalbank.co.ke

National Bank of Kenya  Malindi Branch

P.O. Box 2016-80200 Malindi

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Ukunda Branch

P.O. Box 457-80400 Ukunda

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Mutomo Branch

P.O. Box 177-90201 Mutomo

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Mtwapa Branch

P.O. Box 1059-80109 Mtwapa

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Changamwe Branch

P.O. Box 92958-80102 Changamwe

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya  Bondeni Branch

P.O. Box 90363 – 801100 Mombasa

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Nyali Centre

P.O. Box 34440-80118 Mombasa

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Technical University of Mombasa

P.O. Box 578 – 80100 Mombasa

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Portway House Branch

P.O Box 87770 -80100 Mombasa

Tel: 020-2828000

Mobile: 0711038000

Email:callcentre@nationalbank.co.ke

National Bank of Kenya Kilifi Branch

P.O. Box 1392-80108 Kilifi

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Nkrumah Road Branch

P.O. Box 90363 -80100 Mombasa

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Embu Branch

P.O. Box 2290-60100 Embu

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya  Meru Branch

P.O. Box 1174-60200 Meru

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Mutomo Branch

P.O. Box 177-90201 Mutomo

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Machakos Branch

P.O. Box 274-00601 Machakos

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Kianjai Branch

P.O. Box 1774-60200 Meru

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya  Seku Branch

P.O. Box 1658-90200 Kitui

Tel: 020-2188235/2828000

Mobile: 0711038000

Email:callcentre@nationalbank.co.ke

Maua Branch

P.O. Box 559-60600 Maua

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya  Kitui Branch

P.O. Box 166 -90200 Kitui

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Kenyatta Avenue Branch

P.O. Box 30645- 00100-GPO Nairobi

Tel: 020-340880/8/340887

Mobile: 0722-205253/4 -0733618663/4

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Eastleigh Amanah Branch

P.O. Box 16131-00610 Nairobi

Tel: 020-2828000Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Westlands Branch

P.O. Box 1613-00606 Nairobi

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Hill Plaza Branch

P.O. Box 45219 00100-GPO Nairobi

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Wilson Airport Branch

P.O. Box 30763-00100 Nairobi

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya J.K.I.A Branch

P.O. Box 30763-00100 Nairobi

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya  Sameer Business Park Branch

P.O. Box 78272 -00507 Nairobi

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Greenspan Branch

P.O. Box 743 -00518 Nairobi

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Lunga Lunga

P.O. Box 78272 – 00507 Nairobi

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Mountain Mall Branch

P.O. Box 76900-00620 Nairobi

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Ngong Road Branch

P.O. Box 21922-00505 Nairobi

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

Moi Avenue Branch

P.O. Box 38647-00100 Nairobi

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya South C (KEBS) Branch

P.O. Box 38645-00100 Nairobi

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Ongata Rongai Branch

P.O. Box 590-00511 Ongata Rongai

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Hospital Branch

P.O. Box 30763 00100-GPO Nairobi

Tel: 020-2828000

Mobile: 0726610097/0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Harambee Avenue Branch

P.O. Box 41862- 00100-GPO Nairobi

Tel: 020-2828000

Fax: 020-2248487

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Times Tower Branch

P.O. Box 56330 00200 Nairobi

Tel: 020-2213087

Fax: 020-2213084

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Kitengela Branch

P.O. Box 55-00242 Kitengela

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Upper Hill Branch (TSC Building)

P.O. Box 59396-00200, City Square

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Kenyatta University

P.O. Box 93 -002300 Ruiru

Students Business Centre, KU

Tel: 020-2828000

Mobile: 0711038000

E-Mail: callcentre@nationalbank.co.ke

National Bank of Kenya Yaya Centre Branch (Premium Branch)

P.O. Box 72866-00200 NairobiTel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Moi University

P.O. Box 3111 -30100 Eldoret

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Nandi Hills Branch

P.O. Box 264-30301 Nandi Hills

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Kericho Branch

P.O. Box 1266-20200 Kericho

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Eldoret Branch

P.O. Box 3111 -30100 Eldoret

Tel: 053-2062545/6/7

Mobile:0734575590/0713790791

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Kapsabet Branch

P.O. Box 34 Kapsabet

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Molo Branch

P.O. Box 68 -2016 Molo

Tel: 21301181/2317172/3/4

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Bomet Branch

P.O. Box 539-20400 Bomet

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya  Kitale Branch

P.O. BOX 1192 Kitale

Tel: 020-2828000

Mobile: 0711038000

Email: Kcallcentre@nationalbank.co.ke

National Bank of Kenya Moi’s Bridge Branch

P.O. Box 1192 -30200 Kitale Moi’s Bridge

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Garissa Branch

P. O. Box 1648-70100 Garissa

Tel: 020-2828000

Mobile: 0711038000

Email:callcentre@nationalbank.co.ke

National Bank of Kenya Mandera Branch

P.O. Box 379-70300 Mandera

Tel: 020-2188235/2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Wajir Branch

P.O. Box 597 – 70200 Wajir

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Isiolo Branch

P.O. Box 709-60300 Isiolo

Tel: 020-2828900

Mobile: 0703088900

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Awendo Branch

P.O. Box 200 Sare-Awendo

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Busia Branch

P.O. Box 264 Busia

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Migori Branch

P.O. Box 1071-40400 Suna

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Kisumu Branch

P.O Box 1152 – 40100 Kisumu

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Kisii Branch

P.O. BOX 2435 Kisii

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Bungoma Branch

P.O. Box 25 Bungoma

Tel: 020-2828000

Mobile: 0711038000

Email: callcentre@nationalbank.co.ke

National Bank of Kenya Kakamega Branch

P.O. Box 1773-50100 Kakamega

Tel: 020-2828000

Mobile: 0711038000

Email:callcentre@nationalbank.co.ke

National Bank of Kenya  Kitale Branch

P.O. BOX 1192 Kitale

Tel: 020-2828000

Mobile: 0711038000

Email: Kcallcentre@nationalbank.co.ke

 

  • National Bank of Kenya Contacts

    HEAD OFFICE:National Bank Building Harambee Avenue, Nairobi
    P.O BOX 72866-00200 Nairobi
    Tel: 020-2828000
    Fax: 020-311444/222304
    E-Mail: corporateaffairs@nationalbank.co.ke

    CALL CENTRE:E-mail:callcentre@nationalbank.co.ke
    Tel: 020 282 8900, 0703 088 900, 0732 118 900

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