How to Request an M-PESA Statement to Your Email

How to Request an M-PESA Statement to Your Email. Safaricom PLC has streamlined the process for Kenyans to access their M-PESA mobile money transaction statements. These statements are useful for verifying payments, confirming ownership of Safaricom phone numbers, and other financial purposes. Here’s a guide on how to request an M-PESA statement using your phone.

Requirements for Requesting an M-PESA Statement

To request an M-PESA statement, you need the following:

• An active M-PESA registered SIM card that has been transacting.
• Access to the M-PESA shortcode (*334# or *234#) or the M-PESA app.
• An active email address to receive the statement.

Requesting an M-PESA Statement Using *334#

1. Open Phone App:
   • Open the dialer on your phone.
2. Dial Shortcode:
   • Key in *334# and call.
3. Navigate the Menu:
   • Select “My Account” from the menu.
   • Choose “M-PESA Statement” and then reply with “Request Statement.”
   • Select “Full Statement.”
4. Select Period:
   • Choose the period for which you need the statement (e.g., This Month, 1 month, 3 months, 6 months, This Year, 12 months, or 2 years). There’s also an option for a specific period.
5. Enter Email Address:
   • Enter your email address to receive the M-PESA statement and repeat it for confirmation. If you have requested before, select the email you wish to use.
6. Confirm with PIN:
   • Key in your M-PESA PIN.
7. Wait for Confirmation:
   • Wait for a confirmation message from Safaricom indicating that the statement request has been received. If it takes longer than usual, you can repeat the process.

Requesting an M-PESA Statement Using *234#

1. Dial Shortcode:
   • Dial *234#.
2. Navigate the Menu:
   • Reply with “M-PESA Information.”
   • Select “M-PESA Statement.”
   • Choose “Request Statement.”
   • Select “Full Statement.”
3. Select Period:
   • Choose the period you wish to request the statement for.
4. Enter Email Address:
   • Select the email for receiving the statement or enter a new one if the existing one isn’t yours.
5. Confirm with PIN:
   • Enter your M-PESA PIN.

By following these steps, you can easily request and receive your M-PESA statement via email. This makes it convenient to keep track of your transactions and use the information for various verification purposes.