How To Opt Out Of Fuliza

This is a simple guide on how to opt-out of Fuliza. Fuliza is an overdraft facility based on the Mpesa platform. It allows Mpesa customers to complete their transactions when they have insufficient funds in their accounts.

You need to be an Mpesa registered customer with an active Safaricom line in order to use Fuliza. The facility allows one to complete the following transactions; Lipa Na M-PESA: Buy goods and Paybill as well as Send money.

You cannot withdraw money from Fuliza, but you can send it to another Safaricom line and ask the person to withdraw it for you.

How to Opt In Of Fuliza

To use this overdraft service, simply dial *234# from your mobile phone, either smartphone or feature phone and select Fuliza.

After activation, you’ll be awarded with a loan limit. The good thing is that  you’ll be free to use the overdraft service as many times as possible within 30 days till you deplete you loan limit.

Mpesa customers who have a smartphone can also download Mysafaricom app and active Fuliza from the app.

How to Deactivate Fuliza Account

What exactly can make one opt out of Fuliza? Is it because of high interest rates, short repayment durations or it’s just tempting?

Here is how a customer can deactivate a Fuliza account and stop using the overdraft service provided by Safaricom, NCBA Nad KCB banks;

• Dial *234# from your smartphone or feature phone 
• Select Fuliza
• Select Opt Out

That way your account will be deactivated only if you don’t have any outstanding loan with Fuliza. 

If you have Mysafaricom app, you can still opt out of Fuliza service from the app; 

• Login to Mysafaricom app
• Select Mpesa 
• Select Fuliza M-Pesa 
• Select Opt Out

Again, your account will be deactivated only if you don’t have any outstanding loan with Fuliza

Fuliza M-PESA

What is Fuliza M-PESA?

This is a service that allows M-PESA customers to complete their M-PESA transactions when they have insufficient funds in their M-PESA account.

What are the requirements and how do I activate Fuliza M-PESA Service?

You need to be an M-PESA registered customers with an active Safaricom line. Dial *234# and select Fuliza M-PESA to opt in.

You can also use the Mpesa app to opt-out of Fuliza. It is an easy process compared to the *234# USSD option.

• On your Mpesa app, go to the transact section and choose Fuliza- It is at the bottom of the page.
• Once you’ve been redirected to the Fuliza dashboard, click on the three dots on the top right.
• You will get an option to opt-out of Fuliza.